Replaced Xtreme wireless system with Meraki wireless system. Migrated company from Windows 7 to Windows 10. Upgraded document management system. Managed destkop updates.Migrated users personal drives to Microsoft OneDrive.Created and deployed automatic software packages to maintain desktops and laptops.

Planned and implemented Windows 7 to Windows 10 migration for multiple computers across multiple islands. Planned and implemented Microsoft Deployment Toolkit to allow imaging of Windows desktops. Planned and implemented Air Watch mobile device management to allow iPads and Android phones to be used in the environment.

Provided deskside hardware and software support to one of the largest hospitals in Honolulu. Documented and quickly resolved desktop issues. Conducted classes to help users use their computers more efficiently.

Provide desktop support to users.Image pc's using various imaging software.Add computer hardware as requested by users.Document new hardware added for inventory tracking.

• Plans, organizes and managed assigned system implementations, upgrades, enhancements and maintenance • Interact with users and vendors with project planning and solution identification • Maintains accurate, thorough documentation related to assigned systems/applications • Determines and evaluates user issue needs, recommends solutions with follow through and provides applications support • Provide and assists with user education relative to assigned systems and projects • Participates in policy and procedure development to assure compliance with regulatory statues as they apply to Health Information Systems. • Performs quality assurance monitoring and data integrity verification • Debug, test and determine resolutions for assigned applications

Responsible for installing, maintaining and troubleshooting all computer hardware and software within the organization.Interacts with external vendors regarding the procurement and repair of hardware.Learn the user's workflow and suggest the best most efficient option to achieve their goal. Maintain Hipaa confidentiality.

Diagnose and repaired color and laser printers and plotters.Recommend best printer purchasing options.

Provide a visual security presence.Conduct hourly rounds to ensure clients have a safe and pleasant experience.Also check stairwells, fire exits, mechanical rooms, fire extinguishers and pull boxes for unsafe conditionsEnsure that all mechanical systems are functioning properly, checking for and recording

Compare merchandise invoices to items actually received to ensure that shipments are correct.Answer customers' questions about merchandise and advise customers on merchandise selection.Clean display cases, shelves, and aisles.

successfully deployed over 1000 computers to Duval County School system. Promoted to warranty technician, responsible for repairing desktop and laptop systems under HP,IBM, and Dell warranties.

Compare merchandise invoices to items actually received to ensure that shipments are correct.Answer customers' questions about merchandise and advise customers on merchandise selection.Clean display cases, shelves, and aisles.Package customer's purchases and assist customer with loading purchases into vehicle.