David Mccullough work email
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David Mccullough personal email
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Network Operations Professional and Military Veteran with a Top Secret/SCI Security Clearance and 6+ years of proven experience in the United States Air Force as a Certified Technical Support Professional. Possesses a comprehensive background in advanced systems networking, strategic planning, security, and critical thinking. Possess extensive knowledge in cyber risk analysis and management; systems development lifecycle, and technical project management from conducting domestic and global operations. Recipient of multiple awards for outstanding performance and professionalism. Career supported by a Bachelor of Science in Business Administration Management, an Associate of Science in Information Systems, and certifications in CompTIA Security+ and CompTIA A+. I am looking for an mid level job in the Jacksonville FL area and surrounding areas. Willing to relocate for the right opportunity.• Secure Network Services• Active Directory Management• Training and Development• Data Analysis• Customer Service• Systems Installation • Domain Name System • Leadership / Communication• Account Management
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Help Desk/Desktop Support TechnicianExeter Information Technology Services May 2017 - Present
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Pc Technician/Desktop Support Us Army Corps Of EngineersVectrus Sep 2016 - PresentColorado Springs, Colorado, UsPC Tech for US Army Corps of Engineers in Jacksonville FL -
Client Systems TechnicianUnited States Air Force Dec 2013 - May 2016Randolph Afb, Tx, Us2013 – 2016 United States Air Force Langley AFB VA• Ensured network, system and data availability and integrity through preventative maintenance and upgrades• Resolved a total of 392 trouble tickets with advanced troubleshooting. Supported a 18,000 trouble ticket system • Applied security patches to over 700+ computers and mitigated 1000 vulnerabilities boosted overall network health• Secured 205 systems and 400 network accounts during 63 network security incidents• Installed and configuring new printers as well as provided hardware troubleshooting• Configured Multi-Function scanners across base to comply with PKI authentication standards.• Basic network troubleshooting skills TCP/IP, DNS, WINS, DHCP, SMTP and port security.• Performed diagnostic tests and repaired faulty hardware as needed• Setup and provided support for video conferences• Trained junior members of IT team in network security. Built and maintained a training document for junior members -
Communications Focal Point- Help DeskUnited States Air Force Apr 2014 - Oct 2015Randolph Afb, Tx, Us• Managed customer calls effectively, and efficiently, in a complex, fast-pace d and challenging call center environment • Resolved over 1600 computer and phone related issues in an overseas theatre of operation• Managed user accounts/exchange accounts and organizational accounts on Active Directory• Managed all network outages or degradation in service for assigned base as well as connected networks• Created over 500 trouble tickets with pertinent information ranging from network issues, permissions issues hardware failure
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Client Service CenterUnited States Air Force Sep 2013 - Mar 2014Randolph Afb, Tx, Us• Imaged end-user PCs, hardware and peripheral support • Routinely assist users backing up data and transferring data to new machine• Augmented imaging station to increase volume and efficiency of re-imaging projects.• Configured and installed VPN on end users machines as well as verified connectivity• Routinely modified accounts as well as managed users rights and permissions• Configured various handheld communication devices for govt. email Iphone, Ipad, and Blackberry.• Used Symantec Ghost station to cut down mean time to resolution from 2 hours to 20 minutes
David Mccullough Skills
David Mccullough Education Details
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Old Dominion UniversityGeneral -
Community College Of The Air ForceInformation Systems Technology
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United States Air Force Client Systems Technical CourseClient Systems Apprenticeship
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Godwin High School
Frequently Asked Questions about David Mccullough
What company does David Mccullough work for?
David Mccullough works for Vectrus
What is David Mccullough's role at the current company?
David Mccullough's current role is Seeking new opportunities in the IT field.
What is David Mccullough's email address?
David Mccullough's email address is da****@****.af.mil
What schools did David Mccullough attend?
David Mccullough attended Old Dominion University, Community College Of The Air Force, United States Air Force Client Systems Technical Course, Godwin High School.
What skills is David Mccullough known for?
David Mccullough has skills like Computer Maintenance, System Administration, Technical Support, Microsoft Exchange, Computer Network Operations, Windows 7, Help Desk Support, Active Directory, Computer Hardware Troubleshooting, Security Clearance, Information Security, Networking Tcp/ip.
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