Optical Lab Manager
CurrentContinued role of Lab Technician with added responsibilities as Team Leader:• Responsible for all relevant machinery training and general training;• Providing support, helping and advising the team about products or services;• Ensuring that customer’s problem is brought to a satisfactory conclusion, dealing with their concerns, complaints, and compliments;• Responsible for maintaining a good relationship with partners. Troubleshooting situations, in order to solve problems;• Overall team management duties, working to ensure excellent team performance, success, and productivity.