David Mchugh Email & Phone Number

New Fairfield, CT

Property and land management consulting to conservation minded hunting and fishing estates.( I ask kindly.. if you're linking to ask about the Jones Family or any other clients or you are offering investing "opportunities".. please don't)

North, Central And South America

As a direct report to Paul Tudor Jones II, I was responsible for the general management of 7 luxury properties in North, Central and South America. These responsibilities include personnel and asset management, real estate acquisition and large-scale conservation projects in 4 countries affecting over 300 employees.

Montvale, NJ

• Major Contributions:
• Manage a staff of 46 located in 4 different regions of the US
• Provide Technical Support, Technical Analysis and Product Follow-up information to 365 Mercedes-Benz Dealers.
• Create and analyze Dealer Key Performance Indicators – provide coaching and business solutions when opportunities arise.
• Assisted in the reorganization of the Division, resulting in a 30% reduction of costs while increasing the efficiency of delivered Customer assistance.

Montvale, NJ

• Major Contributions:
• Managed a US based staff of 15
• Coordinate product launch activities for all MB Products
• Develop service strategies and programs to improve dealer profitability while increasing manufacturer customer satisfaction scores
• Manage the authoring and distribution of all of Mercedes-Benz’s technical and customer information.
• Create, distribute and support of all computer-based diagnostic tooling for MBUSA and its Dealers.

• Major Contributions:
• Managed a team of 250 located in 8 regional offices (US, Canada and UK)
• Returned bankrupt company to a position as an industry leader.
• Achieved company profitability within the first 100 days without a loss of major talent
• Re-engineered Parts supply chain to lower costs and lead times.
• Maximized facility usage to reduce costs and increase efficiency.

Rockleigh, NJ

• Major Contributions:
• Assisted in the development of Volvo’s break through computer diagnostic system - VADIS
• Created new systems and procedures that enabled Volvo retailers to assess and repair inefficient customer service programs, resulting in a 40-50% increase in profitability for over 30% of the retailers instituting.
• Reorganized the entire process for the production of all printed information supplied by Volvo to its retailers and retail customers. Paperless production and outsourcing saved Volvo hundreds of thousands of dollars.
• Produced two E-commerce web sites for Volvo to sell service and owners information directly to retail customers, completely outsourcing the whole process and radically increasing profits for that group
• Re-engineered Volvo’s Roadside Service assistance plan resulting in greatly reduced customer wait times and a much faster, more reliable response from roadside service providers.

Liberal Arts And Sciences/Liberal Studies

Manufacturing Engineering