David Mckee Email & Phone Number

Birmingham, Alabama, Us

• Ensures the Scrum teams achieve their stated Sprint and PI objectives by reinforcing SAFe framework and Agile principles, keeping the team focused on their goals, and facilitating ceremonies• Guides the team and CIAM organization on how to use Agile/Scrum practices and values• Reinforces the concept of a self-organizing and guides the team to fill in the intentional gaps left in the Agile/Scrum frameworks• Assesses the progress of the Agile team and coaches them to higher levels of maturity, at a pace that is sustainable for the organization• Addresses and eliminates impediments beyond the team’s authority, or on items that require support from other teams• Builds an environment of continuous improvement and encourages a healthy intra-team dynamic by facilitating Sprint Retrospectives, coaching the team on problem solving and conflict resolution, and escalating issues when necessary• Facilitates discussion, decision making, and conflict resolution• Coordinates with other teams (DevOps, System Teams, Shared Services, and other Scrum Masters) passing information to others and back to the team, as needed• Assists with internal and external communication, improving transparency, and radiating information• Supports and educates the Product Owner, especially with respect to maintenance and work on the product backlog• Guides the team through estimating and forecasting

Birmingham, Alabama, Us

• Led the adoption and implementation of enterprise-wide Customer Identity and Access Management (CIAM) technologies• Collaborated with peers to develop product vision and strategy, product roadmaps, and delivering detailed product requirements, workflows, and user stories• Facilitated products life-cycle management from concept to commercialization and managing existing products• Assisted in the facilitation of sprint planning and grooming using Agile development framework• Owned the product roadmap and serving as the Product Owner for scrum teams, creating and prioritizing epics and stores• Collaborated with various partners to define and manage organizational readiness for product rollouts• Collaborated with program and program management teams to ensure the existence of project plans for each initiative or release• Provided communications with all teams to ensure continuous alignment and delivering technical reports on daily activities• Served as product evangelist, driving standard methodology research and benchmarking to build outstanding solutions• Provided visible and sustained support for products and maximizing value to customers, users, and the organization

Birmingham, Alabama, Us

• Worked remotely with Digital Product and Portfolio team and other stakeholders to understand and validate business strategy and vision, and customer needs• Partnered with sponsors, stakeholders, and Information Technology to facilitate, define, and document relevant business processes in Confluence, gaining an understanding of the needs, measures, and risks and controls for the improvement area• Served as direct representative of the business with delivery teams, representing/reinforcing the customers' perspective throughout the product realization cycle• Led, collaborated, and motivated a cross-functional agile team of user experience partners, designers, business analysts, developers, testers, and others to develop, execute and release in alignment with program and/or product roadmaps• Managed, prioritized, and assessed the impact of all work items in Jira, such as new features, stories, and defects, including providing the decision to create, fix or defer at the project level

Birmingham, Al, Us

• Defined user requirements and interfaced with programming resources for analysis and design specification teams• Deployed enhancements and bug fixes to POS (Point of Sale) suite, WinDSS• Worked with card vendors to ensure quality control of gift and membership cards• Performed quality assurance testing and operational support of POS suite, including testing and troubleshooting of credit/debit functionalities• Performed system and regression testing to POS suite• Prepared technical documentation and procedural analysis for end users• Researched existing problems and proposed solutions to technical and management teams

Birmingham, Al, Us

• Served as Product Owner for digital agile team• Developed requirements through in depth analysis of business activities, industry trends, and business owner requests• Performed quality review checks on project deliverables• Guided senior-level stakeholders in making informed decisions about project risks• Acted as liaison between business owners and IT staff• Proactively communicated and collaborated with stakeholders, business units, technical teams, and support teams to analyze and define needs, concepts, and functional requirements• Critically evaluated information gathered from multiple sources, reconciled conflicts, and distinguished user requests from true underlying needs• Provided coaching and guidance to junior analysts and operations specialists

Birmingham, Al, Us

• Served as Product Owner for ancillary maintenance Kanban team• Developed requirements specifications, drove the design or review of test cases, and created change request documents as necessary• Elicited business requirements through interviews, workshops, surveys, business process descriptions, document analysis, business analysis, and workflow analysis• Collaborated with developers and subject matter experts to establish the technical solution and analyze tradeoffs between usability and performance needs• Managed various applications, including SharePoint, company-wide innovation and crowdsourcing platform, and company-wide paperless document management system

Chandler, Arizona, Us

• Recruited qualified service members and veterans for undergraduate and graduate degree programs• Maintained an 87% retention rate of students through completion of first class• Counseled students throughout the admissions and enrollment process to guarantee compliancewith Department of Education policies and to ensure student success• Advised students through various financial aid processes, including Tuition Assistance, MontgomeryG.I. Bill, Post 9/11 G.I. Bill, Tuition Reimbursement, and Federal Student Aid• Evaluated student transcripts and advised students on the transfer and application of currentacademic credits for the purposes of degree completion

Birmingham, Al, Us

• Wrote training guides and walkthroughs for company procedures• Maintained and updated company Intranet site• Trained new and existing employees on multiple software applications• Tested and documented integral developmental changes to in-house software applications• Maintained security rights and authorities for multiple software applications• Developed and implemented workflows for more efficient underwriting business processing• Served in a companywide helpdesk role by aiding employees with hardware and software problems