With more than twenty years experience as an Operational Manager, General Manager and CEO. I specialise in helping turn businesses around. Whether that’s in cost efficiencies, operational and procedure improvements, sales or customer service.With extensive experience in retail, transport and logistical operations, I've worked in senior leadership positions at:∙ Qantas Reservations;∙ Qantas International Airport;∙ Coles Online;∙ AAPT Telecommunications;∙ Furnish & Finish Property Styling;∙ Novari Collective Property Styling.I have significant experience in:∙ cost reduction and profitability improvement; ∙ change management;∙ KPI implementation, and∙ performance management.I also have over ten years experience in HR and industrial relations.I now work on a consulting basis helping businesses improve their operations and profitability