Sedgwick is a leading provider of customized claims and productivity management solutions, serving clients in various industries. As a Case Management Specialist, I work with the Walmart team to deliver efficient and effective service to their employees, ensuring their satisfaction and well-being. I have been in this role for more than three years, after starting as a call center representative for the Bank of America team, where I demonstrated strong communication, organization, and problem-solving skills.I am also passionate about digital marketing, and I have acquired relevant skills and certifications from completing two courses with Ziplines Education, a platform that offers online learning and career coaching. I learned how to use SEO, Facebook Ads, Google Analytics, and Hubspot to create and optimize online campaigns, generate leads, and measure results. I have a Google Analytics Individual Qualification and a Digital Marketing Science certification, which attest to my proficiency and knowledge in the field. I am excited to join a team that values innovation, creativity, and collaboration in the digital marketing industry.