Regression testing of hardware and software with Meta Reality Labs. Testing and evaluation with current generation headsets (such as Quest 1, Quest 2, Quest 3, and Quest Pro), as well as pre-release applications and hardware.- Conduct comprehensive regression testing involving black box, grey box, and white box tests involving key features such as Operating System performance and completing 1-5 weekly Hardware/Software related tests to ensure user safety and usability.- Draft detailed bug reports and test cases to document issues and provide clear reproducible steps of issues discovered through independent adhoc testing and through weekly dogfooding assignments.- Collaborate with 20+ engineering and development teams to validate bug reports and provide feedback on potential fixes; providing clear and concise communication across teams.- Spearheaded initiatives to enhance testing processes and procedures, updating test cases and internal wiki pages to boost efficiency and align with contemporary production methodologies.

- Conducted 1-4 daily black box tests on Autonomous Vehicles, focusing on pre-release and regularly updated software.- Ensured vehicles are maintained and sanitized for optimal operation.- Facilitated community service by delivering food bank donations, achieving 12+ deliveries within a timeframe of 2 hours.- Independently troubleshoot and resolved operational issues encountered with Autonomous Vehicles.- Assessed and documented Autonomous Vehicle behavior using a proprietary note-taking system designed for detailed observation.

- Achieved status as a Top Performer in both sales and training during Q4 of 2020.- Developed and shared expertise on Intel products with Best Buy employees, educating over 5 retail staff members every 4 hours.- Assisted a minimum of 20 customers per 4-hour shift, leveraging advanced communication skills to address and fulfill customer requirements.- Increased sales by more than 10% above established goals.

- Oversaw the cash register area, ensuring smooth operations by coordinating staff, processing returns, and resolving system issues.- Efficiently managed and secured the store's safe, performing tasks faster than 90% of peers and handling nightly bank deposits.- Expedited the restocking process and the introduction of new items to the sales floor, achieving the completion of 4 boxes in 45 minutes.- Monitored and managed the transfer of items between the store and the main warehouse, consistently processing a minimum of 5 boxes per hour.

Troubleshoot computer hardware and software issues quickly ensuring no down timewithin company operations.Assisted Owner with special projects related to technology; set up an office while providingweekly updates to multiple computer set ups.Maximized time when doing daily bank deposits completing 4-6 banks within a hour span.Answered and directed customer calls while using high level listening skills toaccommodate each customer.Swiftly filed away invoices, customer files, and receipts with confidentiality and accuracy.

Cooperated in 10 different test under EA's Playtesting program. Provided in-depthfeedback ranging from bugs, customer enjoyment, and product function.