David Merced Email & Phone Number

At Align Partnerships, we specialize in connecting businesses with the best-fit vendors for IT resellers to enhance customer experiences and achieve unparalleled outcomes. Our decades of industry expertise ensure both parties are perfectly matched, paving the way for shared success and minimized customer effort.🔗 Discover more about our innovative approach to bridging the customer expectation divide and optimizing a new category of vendors and resellers, called Partner eXperience (PX), at Align Partnerships.#PX #CustomerExperience #Partnerships #BusinessGrowth #AlignPartnerships

MotionCX was designed to help transform high-volume call centers into future-ready, omnichannel engagement centers. Our team of experts will help you identify gaps in customer interactions that lead to redundancy and frustration and replace them with a fully integrated solution that streamlines every channel—all while keeping an eye on future opportunities for a new level of customer engagement.

IntelePeer simplifies communication automation for businesses and contact centers. The company’s Communications Automation Platform powered by AI lowers the cost of doing business while improving customer experience and accelerating ROI. Built for business users, IntelePeer’s low- and no-code solutions leverage world-class AI and analytics and enables brands to effortlessly automate complex customer interactions and business processes.

Greater Chicago Area

Greater Chicago Area

Greater Chicago Area

Greater Chicago Area

RingCentral is recognized as the 2015 Gartner Worldwide leader in UCaaS. Since 2003, RingCentral has been breaking down the communication barriers created by complex on-premise hardware. RingCentral delivers cloud business communications solutions that free people to work the way they want in today’s mobile, distributed and always-on work world. Delivered on a state-of-the-art cloud infrastructure, RingCentral’s cloud communications solutions help more than 300,000 customers thrive in a new world of work.

Responsible for management and expansion of relationships with a strategic channel partners. My goal is to increase net-new business revenues in North America through the sale of AMD products with HP and Lenovo product partnerships. AMD (NYSE: AMD) designs and integrates technology that powers millions of intelligent devices, including the personal computers, tablets, game consoles and cloud servers that define the new era of surround computing. AMD solutions enable people everywhere to realize the full potential of their favorite devices and applications to push the boundaries of what is possible. AMD was founded on the belief that if you put people first, products and profits will follow. Today we call this culture The AMD Way. It means doing business in a responsible way, caring for the environment and contributing to our communities.

Greater Chicago Area

Supervised a team of account managers, senior account managers and executive account managers delivering innovative technology solutions to meet the needs of our customers. I am responsible for Team Development, Customer Focus, Partner Engagement, and Strategic Business Planning for our territory. Other responsibilities include: Partnering with CDW's local service teams to provide the best hardware, software, and support through the entire lifecycle; organizing advanced technology seminars to provide education to customers about best IT practices. Whether it be Data Management, Cloud Computing, or Data Center Optimization, I help deliver the industry leading technology offerings to our customers.CDW is a leading provider of technology solutions for business, government, education and healthcare in the US and Canada. We've been helping organizations get the most from their technology investments for more than 25 years. Our 6,000-plus-member team includes dedicated account managers, solution architects and engineers who help customers choose the right technology products and services to best meet their unique needs. We also offer expertise in designing customized solutions and assisting customers with the implementation and long-term management of those solutions such as virtualization, collaboration, security, mobility, data center optimization and cloud computing.

Responsible for development and implementation of sales strategy, also conducted sales meetings and trainings for account managers and customers. Managed and presented brand financial analysis to senior management.

Built consultative, long lasting relationships with Gulf Coast state and local governmental departments. Prospected, developed, and penetrated accounts to ensure revenue and sales growth.

Master'S Degree, Business Information Technology

Activities and Societies: Joint program between CDM and Kellstadt

Communications

Study Aboard Program