With over 10 years of experience in sales, customer service, and designing solutions to meet clients’ pressing and long-term staffing needs—including high-quality on-demand staffing, project and short-term staffing, and traditional staffing—I am passionate about building and maintaining strong relationships with my clients and delivering value-added solutions. I have a proven track record of increasing revenue, expanding market share, and enhancing customer satisfaction.I have worked closely with 80-100 key accounts, developing sales strategies, identifying new opportunities, and helping leaders optimize their workforce by creating workforce efficiency, productivity, and engagement to drive business success. I collaborate with field and service teams to ensure a seamless customer experience and a customer-centric culture. I leverage my emotional intelligence, problem-solving, and leadership skills to foster trust, rapport, and loyalty with my clients and colleagues. Additionally, I continuously seek to improve my knowledge and skills through online courses and certifications, such as Strategic Thinking and How to Train Your Brain for Maximum Growth.
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Customer Success AdvisorHousecall ProChicago, Il, Us -
Inside Sales Development RepresentativePeopleready Apr 2019 - Jul 2024Tacoma, Wa, UsWork closely with 80-100 key accounts specified to effectively manage the account and develop sales strategies designed to sustain and mature relationships.Identify and develop new opportunities to expand revenue and increase our strategic position.Identify and resolve operational issues that might arise through a collaborative effort with field and service teams.Foster and maintains a Customer-Centric Culture. -
Account Team LeadPeopleready Contact Center Solutions Jan 2014 - Apr 2019o Maintain Productivity on the People Ready Call Center.o Enforce Call Center, Client Policies, and procedures.o Monitors calls to observe call center agent’s demeanor, technical accuracy, and conformity to policies and procedures.o Provide performance and quality guidance to agents.o Assist in communication of account specific policy and procedure changes.o Be available to agents to answer questions and offer suggestions.o Manage conflict by addressing problems and effectively negotiating solutions.o Manage QA processes amongst a team of 20 Agentso Indirect Supervision of 20+Agents
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AuthorSelf-Employed Aug 2013 - Aug 2017
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Head PhotoWalgreens Aug 2001 - Jul 2013Deerfield, Il, Us
David Metheny Education Details
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Driscoll Catholic High School
Frequently Asked Questions about David Metheny
What company does David Metheny work for?
David Metheny works for Housecall Pro
What is David Metheny's role at the current company?
David Metheny's current role is Customer Success Advisor.
What schools did David Metheny attend?
David Metheny attended Driscoll Catholic High School.
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