An experienced Service Management professional responsible for delivering quality solutions and services to blue chip and public centre clients within the communications environment.Operating at a senior level is able to build effective customer relationships and deliver an effective ITIL based service management model. Has a broad spectrum of knowledge and possesses excellent service management, commercial and customer skills. A motivator of people who is able to lead and manage both virtual and direct teams, with a strong emphasis in people development.
Listed skills include Itil V3 Foundations Certified, Service Management, Service Delivery, Managed Services, and 24 others.