David Middleton Email & Phone Number

Cramlington, England, United Kingdom

Supporting site operations at there site here in the North East

Northeast

Working in a team supporting Europe, Middle East & Africa, on a day to day basis support for engineering, design & sales engineers operating out of the Offices in the Northeast.Duties include Network, server and PC support,Purchase and Installation of all company (IT) related kit for Pentair Thermal Management.Mobile Phones, Tablets all different types and descriptions.Additions moves and changes on the telephone system (Cisco) IP based system)Project work undertaken on an ad hoc basis.Main Technologies used in this business are VMware ,Data Vault, Microsoft, Hewlett Packard, Cisco.

Washington Tyne & Wear

Working in a team supporting Europe, Middle East & Africa, on a day to day basis support for engineering, design & sales engineers operating out of the Offices in the Northeast.Duties include Network, server and PC support,Purchase and Installation of all company (IT) related kit for Pentair Thermal Management.Mobile Phones, Tablets all different types and descriptions.Additions moves and changes on the telephone system (Cisco) IP based system)Project work undertaken on an ad hoc basis. Main Technologies used in this business are VMware ,Data Vault, Microsoft,HP, Cisco.

Newcastle Upon Tyne, United Kingdom

Responsible for the following but not limited toSupporting a user base of 350 users across seven sites which include the Americas, Europe, & Asia.Technical support including desktop and infrastructure, operating from a structured helpdesk Mainly site based at St Peters Newcastle Upon Tyne, but not solely limited to UK desktop support and Installation which does include printers, wireless access points and data switch Infrastructure hardwarePurchase and Installation of all company (IT) related kit for Bel ValvesMobile Phones, Tablets all different types and descriptions.Additions moves and changes on the telephone system (Mitel IP based system)Project work undertaken on an ad hoc basis. Main Technologies used in this business are Microsoft, Unix, Cisco, VMware ESX, HP, Dell, Avante and Glovia systems.

Field based support engineer looking after approx. 400 + users with regard to general related Network PC / Laptop support issues.Responsible for daily backups and general management of data communications, including telephone systems and multi function printers.Project work was also undertaken on an add hoc basis.

Implement I.T Systems across the DSS estates in the Northeast based in Newcastle,The job would be project based and would consist of ordering and Installing and configuring kit on behalf of the customer.

Service existing and new customers using the business reporting tools supported by Experian for credit referencing.Install and configure modems for the customer to access the service, train the user on the system.

Btec National Diploma, Computing Studies

Activities and Societies: Credits " year computer studies course

Education record