David Midwinter Email & Phone Number

Hull, England, United Kingdom

Monitoring and maintaining EDI ordering within the business, maintaining the website for our customers data dealing with anything from data input to running punchout tests.

Hull, United Kingdom

Hull

I am a CSA in nationals at Arco head office Speaking directly with B2B customers/end users via telephone and email; ensuring this contact is logged.• Responding promptly to customer enquiries.• Obtaining and evaluating all relevant information to handle product and service enquiries.• Managing pricing and profit margin via sales orders and quotations.• Performing customer verifications.• Setting up new customer accounts .• Processing customer orders and quotations.• Effectively managing workflow/workload to meet customer SLAs.• Keeping records of customer interactions and transactions.• Recording details of enquiries, comments and complaints.• Providing feedback on the efficiency of the customer service process.• Ensuring all work is completed with high attention to detail and accuracy

Hull, E Riding Of Yorkshire, United Kingdom

Customer services at kcom looking after Victoria plum customers. • Sage trained• deal directly with customers either by telephone• respond promptly to customer inquiries• handle and resolve customer complaints• obtain and evaluate all relevant information to handle product and service inquiries• provide pricing and delivery information• perform customer verifications• set up new customer accounts• process orders, forms, applications and requests• organize workflow to meet customer timeframes• direct requests and unresolved issues to the designated resource• manage customers' accounts• keep records of customer interactions and transactions• record details of inquiries, comments and complaints• record details of actions taken• maintain customer databases• manage administration• follow up on customer interactions

Bensons for beds Achieving sales targets and staying within the company guide lines. Maximizing sales regarding care and protection, delivery charges, add on's and discount's.Ensuring all health and safety procedures and fire assessment procedures are carried out recorded and up to date.Keeping the store up to date with cash and carry products and replenishing stock when necessary. Handling cash and banking when required.Maintaining a very high standard of customer service by dealing with enquiries, and following through to a satisfactory outcome.