David Miller Email & Phone Number

Toronto, ON, CA

Toronto, ON, CA

Toronto, Ontario, CA

• Responsible for the success of a multi-million dollar B2B eCommerce site. Managing a diverse, multi- disciplinary team to drive product development and enhancements, ensuring a seamless and engaging experience for our.
• Developing digital strategy and roadmaps with senior leadership.
• End-to-end product management. Setting milestones and release dates. Delivering solutions that are on time, on budget, and drive user engagement.
• Conducting research. Identifying gaps, describing customer needs, developing business cases, and proposing solutions that support key business initiatives and improve user experience.
• Agile development. Adapting, pivoting, and changing to meet customer needs based on market feedback, analytics, and testing.
• Managing a cross-functional team. Working with internal and external teams to develop proposals, contracts, and SOW documents.

Toronto, Ontario, CA

• Responsible for the planning, development and life-cycle maintenance and evolution of digital platforms, technology-based apps and related tools. Designing, documenting, and implementing features and functionality to.
• Developing roadmaps with senior leadership.
• End-to-end product management. Setting milestones and release dates. Delivering solutions that are on time, on budget, and drive user engagement.
• Identifying digital solutions that meet business needs and the needs of the user audience, and which are aligned to organizational strategies.
• Defining user stories, determining minimal viable product, product-market fit, and business constraints.
• Prioritizing product backlog, developing work breakdown structures via epics and user stories, defining testing and acceptance criteria.

Toronto, ON, CA

• Technology Product Manager: 2014-2017Senior Product Manager: 2017-2019
• Leading digital product management for all K-12 apps, platforms, and commerce sites.
• Creating and executing development roadmaps to support key business initiatives.
• End-to-end product management. Setting milestones and release dates. Delivering solutions that are on time, on budget, and drive user engagement.
• Setting department goals. Defining, measuring, and reporting success through KPIs.
• Defining user stories, determining minimal viable product, product-market fit, and business constraints.

Toronto, ON, CA

• End-to-end product management for all K-12 products and platforms
• Translating customer needs into product requirements and specifications. Interpreting, presenting, and acting on customer input and analytics. Identifying customer needs and gaps, and translating them into actionable.
• Prioritizing requirements that will make the biggest difference for customers. Managing the product backlog
• Working closely with engineering and QA teams. Creating and following an implementation plan, troubleshooting issues, and ensuring that goals and requirements are clear
• Reviewing, testing, and providing input on responsive interface designs, technical content, and builds. Defining acceptance criteria and KPIs
• Measuring and analysing functionality against KPIs. Driving improvements and measurable results guided by analytics, customer expectations, and business needs

Toronto, ON, CA

• Proposing and advocating for Nelson’s homework site. Managing its design, development, and launch
• Gathering requirements both internally and from customers. Interpreting, presenting, and acting on customer input and analytics. Identifying customer needs and gaps, and translating them into actionable features and.
• Developing, managing, and prioritizing functional requirements. Managing the product backlog
• Reviewing, testing, and providing input on responsive interface designs, technical content, and builds. Defining acceptance criteria and KPIs. Working closely with QA to ensure comprehensive testing
• Working with vendors and partners to integrate solutions and technologies
• Working closely with Sales, Marketing, Customer Support, and Customers to ensure that customer needs are being met and to inform market positioning and feature rollout

Toronto, ON, CA

• Working with stakeholders to create customer-facing content CDs and educational websites
• Providing input on departmental technology policy, plans, and processes
• Providing technology training, guidance, and expertise
• Researched and introduced a $40 program that saves up to 20 hours of work when used
• Designed, programmed, and implemented an improved customer content interface (Milda) that was more user-friendly, versatile, and required less product development time than its predecessor

M.A.

B.A.(H)

Diploma, Book And Magazine Publishing