David Mills Email & Phone Number

Whitby, Ontario, Canada

• Staff Management, scheduling, recruiting, training, supervising and appraising staff.
• Ensuring compliance with applicable regulatory bodies including Federal and Provincial, employment standards, health and safety and ADP as well as third party billing.
• Sales and Money Management
• Maximizing profitability and meeting sales targets with and through the team
• Coach, Schedule, and direct team members to carry out their daily duties

Toronto, Ontario, Canada

Train, assist, and mentor new employees in the department; Provide team leadership to achieve identified performance metrics and targets;Through coaching and counseling sessions maintain and improve all areas of performance; productivity, quality and attendance;In collaboration with HR assist in the recruitment of new customer service agents;Translate.

• Responsible for managing the day-to-day operation of a large format store, setting customer service standards, and launching initiatives designed to hit sales targets. Developed and motivated the team, while ensuring.
• While leading by example, drove operational, visual and customer service standards in store.
• Monitored and reviewed store performance on a daily, weekly and monthly basis.
• Implemented store compliance and health and safety procedures.
• Maximized sales through effective merchandising and marketing.
• Ensured 100% in store stock by monitoring product service levels throughout the day.

Toronto, Canada Area

• Customer Service Enhancement
• Complaint and Handling Resolution
• Team Building and Training
• Cost Reduction Strategies
• Order Fulfillment