David Monte Email & Phone Number

Wisconsin, United States

Achievements: Accounting General Manager of the Year 2014 and 2017 Most Improved Cambria hotels and suites of the Year 2016 Cambria hotels and suites Gold Award Winner 2012, 2015, 2016 Cambria hotels and suites Platinum Award Winner 2013Primary responsibilities, include, but are not limited to:• Forecasting revenues and controlling expenses to increase cash flow• Analyzing STAR reports and market conditions• Creating annual budgets and business plans • Daily reporting of cash flow and payment to vendors• Revenue Management and Rate Tier controls• Receiving outstanding hotel inspections • Managing human resources, including interviewing, hiring, and training new employees; evaluating performance, mentoring; and administering corrective action, including employee termination

Madison, Wisconsin Area

Primary responsibilities, include, but are not limited to:• Ensuring the profitability of the hotel by maximizing revenue and controlling expenses• Receiving outstanding BP360 inspections from Carlson Hotels • Directing and coordinating a staff of over 35 employees • Managing human resources, including interviewing, hiring, and training new employees; evaluating performance, mentoring; and administering corrective action, including employee termination• Directing and implementing renovation efforts

Madison, Wisconsin Area

Primary responsibilities, include, but are not limited to:• Main business contact specializing in Business Transient coordination• Organization of large corporate and large Association Group programs• Meeting and Banquet facilitation of 8 meeting rooms, with a total meeting space of 6,800 sq. ft.• Respond to RFP’s in a timely manner with competitive bids to secure National accounts • Negotiate preferred rates with local accounts• Acquiring and maintaining corporate accounts

Madison, Wisconsin Area

Primary responsibilities, include, but are not limited to:• Exceeding the SALT score benchmark by providing legendary customer service• Receiving outstanding inspections from Hilton quality assurance • Ensuring the profitability of the hotel by maximizing revenue and controlling expenses• Annually establishing and managing operating expense budget • Acquiring and maintaining corporate accounts• Directing and coordinating a staff of over 35 employees • Managing human resources, including interviewing, hiring, and training new employees; evaluating performance, mentoring; and administering corrective action, including employee termination

Front Office Operations Lead: Disney All-Star Resort• Fulfilled daily operations of a 3,840 room resort• Supervised room and ticket sales at the resort • Pre-assigned rooms to reservations with multiple requests• Filled room “lockouts” to maximize occupancy• Organized and distributed room/ticket packages upon check in• Promoted comfort and satisfaction through guest services• Interacted will all of the Walt Disney World resortsTicket Operations Lead: Magic Kingdom Entrance• Supervised a staff of 60 vacation planners• Managed a daily average of $800,000 in ticket sales• Monitored efficient staffing levels for various ticket locations• Reviewed and processed figures for each fiscal year• Promoted a promoted a prompt and courteous response to all guest concerns• Maintained effective communications with support areasAttractions Operations Lead: Epcot Center• Supervised a staff of 40 cast members• Scheduled to assure adequate staff coverage while staying within budget limitations• Monitored training of new personnel• Maintained and reported accurate payroll data