Senior Mortgage Banker
Current▪ Ranked top 1 % in closed sales in California and nationwide with nations number one wholesaler, closing over 250 loans for over 100 million in sales.▪ Grew client portfolio by 25% by building strong relationships and providing exceptional customer service, resulting in high client retention, referrals and repeat business.▪ Consistently exceeded monthly sales targets by 20% through strategic prospecting, cross-selling, and upselling mortgage products.▪ Maintain a 98% customer satisfaction rate by delivering personalized mortgage advice and support, ensuring a smooth and efficient loan process.▪ Streamline the mortgage application process by implementing new CRM tools and processes, reducing average processing time by 15%.▪ Ensure 100% compliance with industry regulations and company policies, for a flawless audit track record.▪ Collaborate with underwriters, processors and real estate agents to problem solve challenges and facilitate timely loan approvals and closings, improving overall team efficiency.▪ Conduct regular market analysis to stay informed on industry trends and competitor offerings, enabling the provision of competitive mortgage products to clients.▪ Mentor and train junior mortgage bankers, enhancing their product knowledge and sales skills, leading to a 20% increase in team productivity.▪ Contribute to significant revenue growth for JWH Financial by originating high-value loans and securing profitable business deals.