Vp Client Services
CurrentDavid MorilloVice President Client ServicesJob DescriptionThe Vice President of Client Services is responsible for guiding the execution of Modern Senior Services’ client service strategy; ensuring the delivery of the highest quality services to clients.Works with consulting/contract personnel and COO to promote the ability of the company to deliver better in-home care while making the most efficient use of resources.Roles and Tasks● Promotes Modern Senior… Show more David MorilloVice President Client ServicesJob DescriptionThe Vice President of Client Services is responsible for guiding the execution of Modern Senior Services’ client service strategy; ensuring the delivery of the highest quality services to clients.Works with consulting/contract personnel and COO to promote the ability of the company to deliver better in-home care while making the most efficient use of resources.Roles and Tasks● Promotes Modern Senior Services’ mission, values and culture.● Participates in the planning and updating of the organizational structure, plan and activities that promote the company’s goals.● Develops, guides and assures training of team members.● Participates in the development in development and implementation of the quality improvement process.● Participates in the development of the critical objectives required to achieve desired results from clients, consultants, vendors, staff and team members to ensure the right structure, people, processes and tools are in place.● Contributes to the identification of service and model enhancements needed to exceed expectations of clients, referral sources, staff and team members.● Addresses competitive challenges and keeps current on market considerations and changes.● Act as a critical link to external partners.● Serve in place of the COO as needed. Show less
