David Mork Email and Phone Number
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David Mork personal email
4+ years of experience as an Implementation Consultant, excelling in navigating the software development lifecycle, specializing in Apttus CPQ, CLM, Salesforce Admin, Sales Cloud, Revenue Cloud, and BillingPlatform.8x Salesforce certified, 2x BillingPlatform certified. I pride myself on my problem-solving prowess, efficiently identifying, and resolving challenges. Passionate about collaborating to turn visions into reality, whether for small startups or multinational corporations. Certified in Salesforce and Apttus CPQ, I ensure technology aligns with business objectives to maximize ROI. Guiding digital SaaS companies through transformative journeys to recurring revenue success with Globant's cutting-edge lead-to-revenue framework. Committed to delivering tangible value, from driving critical decisions to advising clients on best practices. With a growth mindset and dedication to continuous learning, I seek new opportunities to drive innovation in technology and business.Vertical Areas of Expertise:AutomotiveConsumer Retail & EcommerceDigital SecurityEnterprise Software TechnologiesProfessional ServicesSports Video and Data AnalysisTelecommunicationsWeb Development and UX Design
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Atrium -
Lead To Revenue ConsultantGlobant Jan 2023 - PresentSan Francisco, Ca, Us- Led Salesforce CPQ and Billing implementations for multiple clients- Acted as SF CPQ and Billing lead on a client's L2 support project- Created detailed user stories and bug reports in Jira- Configured & updated products, bundles, features, options, attributes, product rules, price rules, approval rules, custom objects, and flows- Captured client requirements through detailed meeting minutes- Led a team of 8 developers, reducing ticket backlogs by delivering 15+ weekly service requests- Facilitated knowledge transfer sessions for clients' new hires and at project completion- Served as Subject Matter Expert, providing in-depth client knowledge- Spearheaded product catalog rationalization for global security client- Implemented subscription products for 1000+ users globally- Streamlined quoting processes, reducing quoting time- Developed 'rip and replace' solution for contract consolidation- Implemented structured process for monitoring and resolving support issues- Conducted extensive testing and user training for Salesforce functionalities -
Salesforce Functional AnalystGlobant May 2022 - Jan 2023San Francisco, Ca, Us- Worked with team to implemented Salesforce CPQ and Billing- Wrote meeting minutes to capture client’s requirements- Created user stories and bugs through Jira- Built products, bundles, features, options, and attributes- Created and updated product rules, price rules, approval rules, and flows -
Apttus/Conga Cpq Configuration EngineerDigicert, Inc. Jun 2021 - May 2022Lehi, Utah, Us- Built, imported, and tested product implementation worldwide in 8 different currencies.- Implemented CPQ, CLM, Order Management, and Billing using Apttus Salesforce technology- Found solutions to errors that users encountered- Constructed products, PLIs, matrices, bundles, categories, options, attributes, product attribute rules, and price rulesets- Set up public favorites for users in the cart- Created PowerPoint walkthroughs for sales and legal teams- Demonstrated the new implementations for users- Captured requirements, tested, and coordinated with developers and business users in building Salesforce.com & Apttus solutions- Administrative responsibilities to update Salesforce -
Senior Member Service RepresentativeUtah Community Credit Union (Uccu) Sep 2019 - Aug 2020Provo, Utah, Us- Managed customer relations and helped solve basic to difficult problems- Trained new workers on product knowledge, effective communication, and understanding of our platform- Solved issues that users had with the UCCU app and website -
Business AnalystTata Consultancy Services May 2019 - Sep 2019Mumbai, Maharashtra, In· Captured requirements, testing, and coordinating with developers and business users in building Salesforce solutions· Brought business and technology teams together to develop client solutions and underlying business cases· Studied and practiced solving use cases with Salesforce platform -
Cpq Business AnalystEcibs Nov 2018 - Apr 2019Saratoga Springs, Utah, UsWorked for a quote to cash company that implemented CPQ, CLM, Order Management, Billing using Apttus Salesforce technology. Provide business analyst around customer requirements, user stories, minutes, action items and customer facilitation. Completed Apttus CPQ 201 certification. Completed Salesforce CPQ Certification testing. -
Project AccountantEcibs Jan 2018 - Oct 2018Saratoga Springs, Utah, UsWorked back office process’s such as accounting logging of expenses and billing. Monitoring the progress of projects, investigating variances, approving expenses, and ensuring that project billings are issued to customers and payments collected. While at this company I transitioned into implementing CPQ, CLM, Order Management, Billing using Apttus Salesforce technology. -
Zone Leader/TrainerThe Church Of Jesus Christ Of Latter-Day Saints Sep 2015 - Aug 2017Salt Lake City, Ut, UsSocial Services Designed, conducted, and instructed training meetings for 120+ leaders and representatives· Increased volunteer effectiveness by providing instruction in individual communication, problem solving, and working strategy skills of 8 volunteers· Provided community service to over 20 families, including moving assistance and cleaning projects · Planned and delivered 20+ weekly lessons on life skills and behavioral habits· Established and met long- and short-term goals with groups of 20 representatives -
Customer Service RepresentativeGmc Jun 2015 - Sep 2015· Worked with sales and operation agents to ensure a quality product for the customer· Quality assurance and defect removal -
Customer Service RepresentativeJohnny Rockets Jan 2015 - Aug 2015Lake Forest, Ca, Us· Managed customer relations and event details weekly for over 750 patrons· Created relaxing atmosphere, catering to customer needs and preferences· Trained new workers on product knowledge and steps of quality service
David Mork Skills
David Mork Education Details
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Brigham Young University - IdahoManagement And Operations -
Trailhead By Salesforce
Frequently Asked Questions about David Mork
What company does David Mork work for?
David Mork works for Atrium
What is David Mork's role at the current company?
David Mork's current role is Revenue Cloud Consultant | 8x SFDC Certified | Technical Systems Transformation | Implementation & Configuration.
What is David Mork's email address?
David Mork's email address is da****@****ccu.com
What schools did David Mork attend?
David Mork attended Brigham Young University - Idaho, Trailhead By Salesforce.
What skills is David Mork known for?
David Mork has skills like Customer Service, Teamwork, Communication, Leadership, Analytical Skills, Requirements Gathering, Salesforce.com, Microsoft Office, Cpq, Configuration, Microsoft Powerpoint, Management.
Who are David Mork's colleagues?
David Mork's colleagues are Sandeep Singh, Rafael Virmond Pereira, Kriti S., Cade Wright, Rick Arnett, Madison Thomas, Gene James.
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