David Mork

David Mork Email and Phone Number

Revenue Cloud Consultant | 8x SFDC Certified | Technical Systems Transformation | Implementation & Configuration @ Atrium
David Mork's Location
Apex, North Carolina, United States, United States
David Mork's Contact Details
About David Mork

4+ years of experience as an Implementation Consultant, excelling in navigating the software development lifecycle, specializing in Apttus CPQ, CLM, Salesforce Admin, Sales Cloud, Revenue Cloud, and BillingPlatform.8x Salesforce certified, 2x BillingPlatform certified. I pride myself on my problem-solving prowess, efficiently identifying, and resolving challenges. Passionate about collaborating to turn visions into reality, whether for small startups or multinational corporations. Certified in Salesforce and Apttus CPQ, I ensure technology aligns with business objectives to maximize ROI. Guiding digital SaaS companies through transformative journeys to recurring revenue success with Globant's cutting-edge lead-to-revenue framework. Committed to delivering tangible value, from driving critical decisions to advising clients on best practices. With a growth mindset and dedication to continuous learning, I seek new opportunities to drive innovation in technology and business.Vertical Areas of Expertise:AutomotiveConsumer Retail & EcommerceDigital SecurityEnterprise Software TechnologiesProfessional ServicesSports Video and Data AnalysisTelecommunicationsWeb Development and UX Design

David Mork's Current Company Details
Atrium

Atrium

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Revenue Cloud Consultant | 8x SFDC Certified | Technical Systems Transformation | Implementation & Configuration
Website:
atrium.ai
Employees:
263
David Mork Work Experience Details
  • Atrium
    Atrium
  • Globant
    Lead To Revenue Consultant
    Globant Jan 2023 - Present
    San Francisco, Ca, Us
    - Led Salesforce CPQ and Billing implementations for multiple clients- Acted as SF CPQ and Billing lead on a client's L2 support project- Created detailed user stories and bug reports in Jira- Configured & updated products, bundles, features, options, attributes, product rules, price rules, approval rules, custom objects, and flows- Captured client requirements through detailed meeting minutes- Led a team of 8 developers, reducing ticket backlogs by delivering 15+ weekly service requests- Facilitated knowledge transfer sessions for clients' new hires and at project completion- Served as Subject Matter Expert, providing in-depth client knowledge- Spearheaded product catalog rationalization for global security client- Implemented subscription products for 1000+ users globally- Streamlined quoting processes, reducing quoting time- Developed 'rip and replace' solution for contract consolidation- Implemented structured process for monitoring and resolving support issues- Conducted extensive testing and user training for Salesforce functionalities
  • Globant
    Salesforce Functional Analyst
    Globant May 2022 - Jan 2023
    San Francisco, Ca, Us
    - Worked with team to implemented Salesforce CPQ and Billing- Wrote meeting minutes to capture client’s requirements- Created user stories and bugs through Jira- Built products, bundles, features, options, and attributes- Created and updated product rules, price rules, approval rules, and flows
  • Digicert, Inc.
    Apttus/Conga Cpq Configuration Engineer
    Digicert, Inc. Jun 2021 - May 2022
    Lehi, Utah, Us
    - Built, imported, and tested product implementation worldwide in 8 different currencies.- Implemented CPQ, CLM, Order Management, and Billing using Apttus Salesforce technology- Found solutions to errors that users encountered- Constructed products, PLIs, matrices, bundles, categories, options, attributes, product attribute rules, and price rulesets- Set up public favorites for users in the cart- Created PowerPoint walkthroughs for sales and legal teams- Demonstrated the new implementations for users- Captured requirements, tested, and coordinated with developers and business users in building Salesforce.com & Apttus solutions- Administrative responsibilities to update Salesforce
  • Utah Community Credit Union (Uccu)
    Senior Member Service Representative
    Utah Community Credit Union (Uccu) Sep 2019 - Aug 2020
    Provo, Utah, Us
    - Managed customer relations and helped solve basic to difficult problems- Trained new workers on product knowledge, effective communication, and understanding of our platform- Solved issues that users had with the UCCU app and website
  • Tata Consultancy Services
    Business Analyst
    Tata Consultancy Services May 2019 - Sep 2019
    Mumbai, Maharashtra, In
    · Captured requirements, testing, and coordinating with developers and business users in building Salesforce solutions· Brought business and technology teams together to develop client solutions and underlying business cases· Studied and practiced solving use cases with Salesforce platform
  • Ecibs
    Cpq Business Analyst
    Ecibs Nov 2018 - Apr 2019
    Saratoga Springs, Utah, Us
    Worked for a quote to cash company that implemented CPQ, CLM, Order Management, Billing using Apttus Salesforce technology. Provide business analyst around customer requirements, user stories, minutes, action items and customer facilitation. Completed Apttus CPQ 201 certification. Completed Salesforce CPQ Certification testing.
  • Ecibs
    Project Accountant
    Ecibs Jan 2018 - Oct 2018
    Saratoga Springs, Utah, Us
    Worked back office process’s such as accounting logging of expenses and billing. Monitoring the progress of projects, investigating variances, approving expenses, and ensuring that project billings are issued to customers and payments collected. While at this company I transitioned into implementing CPQ, CLM, Order Management, Billing using Apttus Salesforce technology.
  • The Church Of Jesus Christ Of Latter-Day Saints
    Zone Leader/Trainer
    The Church Of Jesus Christ Of Latter-Day Saints Sep 2015 - Aug 2017
    Salt Lake City, Ut, Us
    Social Services Designed, conducted, and instructed training meetings for 120+ leaders and representatives· Increased volunteer effectiveness by providing instruction in individual communication, problem solving, and working strategy skills of 8 volunteers· Provided community service to over 20 families, including moving assistance and cleaning projects · Planned and delivered 20+ weekly lessons on life skills and behavioral habits· Established and met long- and short-term goals with groups of 20 representatives
  • Gmc
    Customer Service Representative
    Gmc Jun 2015 - Sep 2015
    · Worked with sales and operation agents to ensure a quality product for the customer· Quality assurance and defect removal
  • Johnny Rockets
    Customer Service Representative
    Johnny Rockets Jan 2015 - Aug 2015
    Lake Forest, Ca, Us
    · Managed customer relations and event details weekly for over 750 patrons· Created relaxing atmosphere, catering to customer needs and preferences· Trained new workers on product knowledge and steps of quality service

David Mork Skills

Customer Service Teamwork Communication Leadership Analytical Skills Requirements Gathering Salesforce.com Microsoft Office Cpq Configuration Microsoft Powerpoint Management Sales Microsoft Word

David Mork Education Details

  • Brigham Young University - Idaho
    Brigham Young University - Idaho
    Management And Operations
  • Trailhead By Salesforce
    Trailhead By Salesforce

Frequently Asked Questions about David Mork

What company does David Mork work for?

David Mork works for Atrium

What is David Mork's role at the current company?

David Mork's current role is Revenue Cloud Consultant | 8x SFDC Certified | Technical Systems Transformation | Implementation & Configuration.

What is David Mork's email address?

David Mork's email address is da****@****ccu.com

What schools did David Mork attend?

David Mork attended Brigham Young University - Idaho, Trailhead By Salesforce.

What skills is David Mork known for?

David Mork has skills like Customer Service, Teamwork, Communication, Leadership, Analytical Skills, Requirements Gathering, Salesforce.com, Microsoft Office, Cpq, Configuration, Microsoft Powerpoint, Management.

Who are David Mork's colleagues?

David Mork's colleagues are Sandeep Singh, Rafael Virmond Pereira, Kriti S., Cade Wright, Rick Arnett, Madison Thomas, Gene James.

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