David Morris
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David Morris Email & Phone Number

Customer Relationship Management Executive at npower Business Solutions
Location: Wolverhampton, England, United Kingdom 6 work roles 2 schools
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Current company
Role
Customer Relationship Management Executive
Location
Wolverhampton, England, United Kingdom
Company size

Who is David Morris? Overview

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Quick answer

David Morris is listed as Customer Relationship Management Executive at npower Business Solutions, a company with 592 employees, based in Wolverhampton, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for David Morris.

David Morris previously worked as Team Support Administrator at National Grid and Account Manager at Milestone Education Ltd. David Morris holds Higher National Diploma, Design Network, Distinction from University Of Wolverhampton.

Company email context

Email format at npower Business Solutions

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npower Business Solutions

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Profile bio

About David Morris

A highly motivated Customer Service professional, with fifteen years of experience in the energy industry. Business minded and proactive with a proven track record of self-motivation and internal/external stakeholder engagement. Possessing sound technical and analytical skills with a keen eye for detail whist remaining goal oriented, passionate to deliver and team focussed.

Current workplace

David Morris's current company

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npower Business Solutions
Npower Business Solutions
Customer Relationship Management Executive
Wolverhampton, GB
Employees
592
AeroLeads page
6 roles

David Morris work experience

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Team Support Administrator

Current

Birmingham, England, United Kingdom

Dec 2023 - Present

Customer Relationship Management Executive

West Midlands, England, United Kingdom

  • Responsible for managing large group client public and private portfolios end-to-end, from first class customer service through to account management and credit control cash collection.
  • Working for high-end clients with contracts worth millions of pounds in monthly invoicing. Tailoring and building direct relationships with a wide range of stakeholders both internal/external as well as business experts.
  • Working closely with the end user to ensure their requirements and complex queries are resolved in a timely manner to meet with SLA targets.
  • Attention to detail working methodically to ensure compliance and GDPR regulations are adhered to at all times.
  • A customer-driven approach in the delivery of first class service and support.
  • Maintaining developed relationships and influencing contractual renewals in line with long term business objectives.
Sep 2018 - Apr 2022

Credit Control Specialist

West Midlands, England, United Kingdom

  • April 2014 – September 2018 Npower Business SolutionsCredit Control Specialist
  • Ensured that all customers’ accounts were billed correctly and paid to terms, whilst also building and maintaining excellent customer relationships, and delivering the best customer service, leading to increased.
  • Cash Collection and frontline customer contact for top commercial business customers
  • Dealing with customer queries for non-payment including liaising with other internal departments to resolve issues so that stringent collection targets can be met.
  • Attending regular customer meetings and dealing with escalated customer complaints by applying correct procedures to time
  • Production and analysis of departmental information to support or inform business decision making and ensure that targets are met.
Apr 2014 - Sep 2018
2 education records

David Morris education

FAQ

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What company does David Morris work for?

David Morris works for npower Business Solutions.

What is David Morris's role at npower Business Solutions?

David Morris is listed as Customer Relationship Management Executive at npower Business Solutions.

Where is David Morris based?

David Morris is based in Wolverhampton, England, United Kingdom while working with npower Business Solutions.

What companies has David Morris worked for?

David Morris has worked for Npower Business Solutions, National Grid, and Milestone Education Ltd.

How can I contact David Morris?

You can use AeroLeads to view verified contact signals for David Morris at npower Business Solutions, including work email, phone, and LinkedIn data when available.

What schools did David Morris attend?

David Morris holds Higher National Diploma, Design Network, Distinction from University Of Wolverhampton.

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