David Moser Email & Phone Number

Madison, Wi, Us

Madison, Wisconsin Area

Madison, Wisconsin Area

Madison, Wisconsin Area

• Develop and maintain existing corporate client accounts and local negotiated rate (LNR) market segments while identifying and soliciting new business to achieve personal and hotel revenue goals.• Consistently develop strong, lasting relationships with clients and executive decision makers of companies and negotiate effectively to close business deals.• Provide timely responses to requests for proposals and contracts and follow up with clients about reserving guest room blocks and meeting room accommodations.• Participate in trade shows, training sessions, and sales meetings to maintain product knowledge.• Serve as face of the 214 room hotel while at various networking and social events in the Madison area.

Wisconsin Dells, Wisconsin

• Serving as the face of the 756 room Resort & Convention Center while providing exceptional and pleasant service to guests that is “Beyond Expectations”. • Using problem solving to deal with guest complaints, recovery, and billings. • Oversee Guest Services Representatives, Bell Staff & Concierge, uphold employee morale, and efficiently schedule associates. • Manage the inventory of rooms along with their availability. • Aid to the Front Office Manager completing delegated tasks and duties.

Wisconsin Dells, Wisconsin

• Coordinator of 10 Interns into various departments while working numerous tasks in the Human Resources Department.

Cedar Rapids, Iowa

• Participated in the revenue forecasting and prepared variance reports.• Participated in schedule management and arranged written variance reports. • Conducted various competencies throughout all departments of the 4-Diamond, full service Hotel.

Wisconsin Dells, Wisconsin

• Performed outstanding guest service within the departments of the Front Desk, Concierge Desk, Bell Services, and Housekeeping & Laundry.• Completed administrative tasks and supervised lifeguards throughout the indoor and outdoor waterpark.

Guttenberg, Iowa

Associate Of Arts And Sciences (Aas), Hotel & Tourism Management

Activities and Societies: Phi Theta Kappa, AH&LA Student Chapter

Associate Of Arts (A.A.), Liberal Arts And Sciences, General Studies And Humanities