David Muldoon Email and Phone Number
buffalo, new york, united states
David Muldoon's Location
North Tonawanda, New York, United States, United States
David Muldoon's Contact Details
David Muldoon work email
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David Muldoon personal email
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David Muldoon phone numbers
About David Muldoon
Motivated leader with more than 25 years of project management, technology management, risk and regulatory, experience impacting organizational performance through skillful implementation, and administration of technical resources. Work experience highlights a proven track record of both challenging and influencing teams working under my leadership to build strong solutions that align with regulatory, corporate requirements and industry frameworks (FFIEC, NIST, CRI, ITIL, DCAM, SOX, PCI, ISACA, CRISC, along with many others). Experienced in starting new teams, managing multiple teams directly or indirectly, working with all levels of staff and management. ■ Risk and Regulatory Management ■ IT Management ■ Technical Team Management ■ System Administration ■ Infrastructure Design ■ Architecture Implementation ■ Data Management ■ Solution Evaluation & Selection
David Muldoon Work Experience Details
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Technology Operational Risk Manager - Senior Vice PresidentM&T Bank Nov 2018 - PresentBuffalo/Niagara, New York AreaLeveraging: Basel II, COBIT, CRISC, FFIEC and NIST risk frameworks.This manager role develops an Operational Risk Management team (Second Line of Defense) that oversees the Technology division. Individuals reporting to this role provide leverage RCSAs, oversight and effective challenge of technology projects, programs and overall functions. This position has the ability to influence a wide array of technology efforts utilizing Risk Management practices such as Architecture, Application Development, Project Management, Operational Management, Infrastructure Engineering, Change Management and Incident Management.Accountable for the delivery of Second Line (IT) risk management policies, industry standards, regulations and management expectations.Establish an Agile risk framework for Second Line in addition to the creation of an Agile model for all Control Groups.Lead and delivered key baseline deep dive assessments of the Technology division with a focus on identifying material risks and gaps within the operating environment. Focus areas; Incident Management, COVID-19 Pandemic, FLOD Control Monitoring, DR testing, amongst others.Advise and independently challenge first line control groups and lines of business.Partner with first line groups to identify process/control gaps and influence remediation through formal issue identification, remediation plan design and implementation.Act as risk ambassador identifying internal/external risk trends and coordinating efforts to determine relevance, root cause and control gaps.Actively participate in risk committees, presenting key risk information associated to the Bank, Division and Departmental areas.Managing a team that identifies and assess cost beneficial operational risk management considerations relating to technology within the organization.Provide guidance and direction regarding quantification methods, predictive statistical models or other items intended to enhance risk management. -
Manager Of Enterprise Storage & Data Protection - Vice PresidentM&T Bank 2014 - Nov 2018Buffalo/Niagara, New York AreaThis is a management role providing strategic technical direction and technical team management. Operates with a high level of autonomy with the accompanying degree of accountability. Ultimately responsible for strategic planning, financial management, staff development, meeting regulatory/audit requirements, implementing policies, improving disaster recovery capabilities, all in support for a demanding multi-state organization. In this role, I am:Supporting organizational effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing cost-effective technologies through both internal and vendor selected resources.Defining enterprise storage direction for a monitoring and reporting solution to effectively report and plan capacity, proactively avoiding negative impact and additional spend.Identified and executed a strategy to bring the maturity level of core services up to industry standards, resulting in new service offerings/tiers that better serve the business and customers in the most cost-effective manner.Strategically planning storage and data protection technology objectives that align to private cloud direction.Defining personal objectives for engineering staff focused on cross-training, broadening technical skills with a focus on automation to position engineering resources for future career success.
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Team Leader Roles - Assistant Vice PresidentM&T Bank 2008 - 2014Buffalo/Niagara, New York AreaVarious key leadership roles providing the opportunity for strategic planning and implementation, through organization and managing teams within technology, utilizing precision leadership skills to define and execute highly efficient solutions using ITIL v3 Certified skills. In these roles I lead: Storage Team Lead: This is a lead role, with a team responsible for distributed and centralized storage arrays, managing multiple petabytes of data, along with resiliency and redundancy efforts to maintain the service for the organization. Implementing storage tiering and enhanced disaster recovery capabilities for the organization.Technology Migration: This is a supervisory and technical role providing design, implementation and migrations to a Microsoft “greenfield” implementation, aligning with a key organization objectives.Business Integration: This is a leadership role providing direction to multiple technical and business liaison teams of varying size. Teams were responsible for design and implementation of multiple technology-based business projects.Video Conferencing: This is a strategic role implementing technology to reduce travel expenses for the organization. Included in this role is strategic product selection, implementation and management of end-user managed and “white glove” (executive) services for all video, audio and web technology.Employee Engagement and Development: This is a voluntary role providing exposure to all technology area needs for professional, technical and career needs. Achieving process and guidelines for personal development.
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Project Manager Roles - Assistant Vice PresidentM&T Bank 2006 - 2008Buffalo/Niagara, New York AreaThis position provides the opportunity to manage resources both directly and indirectly with a focus on understanding business needs and core values while implementing technology-focused solutions using PMP Certified skills. Key highlights of this role: Developing a documented repeatable process for technology-related efforts dealing with M&A activities, that continually improves efficiencies. This includes vendor selection and management, forecasting costs, resource requirements, timeline and technology solutions. Management of 5 acquisitions, overseeing the efforts of 130 field resources, multiple vendors, 230 geographically dispersed locations, totaling $24.9 billion in acquired assets.Managing various major network infrastructure projects such as server infrastructure roll-outs, telecommunications roll-outs, desktop deployments, and technology conversions.Managing multiple projects/products from initial concept to full implementation. This included defining a project scope, design recommendations, cost analysis, implementation, communication, training and documentation.
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Product Manager - Senior Technology EngineerM&T Bank Jul 1999 - 2006Buffalo/Niagara, New York AreaSenior technology engineers are responsible for designing and implementing robust and stable solutions from the ground up. This requires a focus not only on budgetary needs but also on development and testing of application code, collaboration, security considerations, support, while focusing on end-user needs for enterprise solutions. Establishing key vendor relationships, being active in development communities and maintaining advanced technical skills are key contributors to success. In this role I:Lead developer/architect of high-availability solutions for shared network resources such as email, file storage and printing. This solution contributed to a major cost saving through consolidation efforts that later advanced M&A efficiencies.Lead engineer in designing and implementing enterprise messaging and mobility consolidation efforts; reducing FTE requirements by 50%, licensing requirements by 300% and improved end-user experience through consistent performance and access points. In addition, developing and providing automated system health checks improved system stability and reduced outages.Produce internal training and support programs for various technology to allow operations support areas the ability to triage and resolve system and end-user problems in an efficient manner.Develop technical expertise to a degree that allowed me to be the Technical Editor for vendor manuals, publish technology-based books under my name, contribute to magazines, speak at trade shows and work with 3rd party vendors to develop new products and service offerings.
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It Manager/Assistant General ManagerDirect Response Marketing, Inc. Oct 1997 - Mar 1999This position provides the opportunity to learn all aspects of business management through mentor-ship by the corporation’s general manager. This includes direct responsibility for personnel, facilities and financial management:Functioning as the Assistant General Manager for a period of time based on the limited availability of the General manager, managing over 60 employees for a 24 x 7 organization.Working with all personnel levels to assess their requirements, providing additional staff within areas of growth, assisted with training goals, employee evaluations, and establishing wages/benefits/job profiles.Assisting in a Joint Operating Agreement along with the acquisition and merger of another organization owned by a parent corporation.Performing a major role in the re-development of the company's product and technology.Managing the corporate facility, dealing with maintenance crews, suppliers, and other service companies such as lawn care, snow removal, alarm, and construction.
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It DirectorDirect Response Marketing, Inc 1995 - 1997Buffalo/Niagara, New York AreaThis position provides the opportunity to select, develop and implement all technology solutions for a small corporation. This is hands-on work for network design and implementation, communications technology (telephony), server technology, software selection, development and management along with all aspects of desktop computing technology:Managing technology team and directed all technical components including LAN/WAN, servers, workstations, and all associated peripherals. Maintaining data and systems for a large-scale, international telecommunications IVR (Interactive Voice Response system). Designing and maintaining security for the building facilities and the network infrastructure. Included in this was the development of policies and procedures covering security, acceptable use, Internet access, remote access and e-mail.Managing the design, development and maintenance of large database, including additional components such as developing an application for data transfer and "live" backup.
David Muldoon Skills
Itil
Vendor Management
Project Management
Disaster Recovery
Process Improvement
Servers
Management
Business Analysis
It Management
Networking
Visio
Sharepoint
Change Management
Project Planning
Communication
Pmp
Certifications
Performance Measurement
Microsoft Excel
Telecommunications
Risk Management
Itil V3 Certified
Cisco Router Configuration
Networking Technologies
Managing And Evaluating Performance
Effective Meetings
Powerpoint
Sharepoint Development
Microsoft Word
Html
Smtp/pop3
Team Leadership
Troubleshooting
Software Documentation
Sdlc
Mergers
Pmp
Ms Project
Requirements Analysis
Business Requirements
Business Process Improvement
Frequently Asked Questions about David Muldoon
What company does David Muldoon work for?
David Muldoon works for M&t Bank
What is David Muldoon's role at the current company?
David Muldoon's current role is Technology Operational Risk Management at M&T Bank.
What is David Muldoon's email address?
David Muldoon's email address is da****@****ons.com
What is David Muldoon's direct phone number?
David Muldoon's direct phone number is +171684*****
What skills is David Muldoon known for?
David Muldoon has skills like Itil, Vendor Management, Project Management, Disaster Recovery, Process Improvement, Servers, Management, Business Analysis, It Management, Networking, Visio, Sharepoint.
Who are David Muldoon's colleagues?
David Muldoon's colleagues are Karen Kleintop, Sherry Mogavero, Tomoko Tsebela, Melissa Govette, Jay Williams, Christina Salazar, Yasmin Awan.
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David Muldoon
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David Muldoon
New York City Metropolitan Area3basf.com, cs.com, genomatica.com -
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David Muldoon
Honolulu County, Hi5compuserve.com, hotmail.com, gmail.com, gtechassociates.net, apc-com.com
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