David Mullin Email & Phone Number

Lexington, Massachusetts, United States

As Product Manager within Fresenius's Corporate Strategy & Innovation organization, I manage clinician-facing digital products across the product development lifecycle.-Owned the creation and launch of the Fresenius Rx, Medication Management Team and the Clinical Education Team Minimum Viable Product (MVP) and continuous monthly iterations. These new digital experiences transformed the clinician documentation experience, improved the work experience for clinicians, and improved patient care. -Drove the creation and deployment of FRx’s medication refill self-service feature. This new groundbreaking business process provides five thousand+ clinicians across the FKC enterprise with the ability to request refills electronically, resulting in a 75% conversion of inbound medication orders from verbal or fax origin to electronic format and a significant revenue savings. -Designed and deployed a robust pharmacy information page for Fresenius clinicians, resulting in a 50% reduction in inbound order status service calls to the pharmacy-Visited 40+ Freseniu clinics and interviewed 150+ clinicians while conducting detailed user-centered research to inform FKC’s electronic admission packet epic and drive other strategic initiatives-Led a cross functional team including Engineering, System Architecture, UX, Clincal Operations, Customer Service, Legal and Compliance, and Regulatory to deploy, market and support a transformative product that delivers new business efficiencies and revenue savings. -Engaged with the business, design and engineering teams to prioritize, plan and execute product roadmaps that align with the needs of both the clinical business and the end user. -Owned the tactical execution of product launches, including working with marketing, training & support teams to create and execute a communications and messaging strategy as well as training and readiness plans.

The mission of our Lenovo healthcare team is to create and deliver new, innovative solutions to our customers, providing them with best in class tools and technology to deliver higher quality care to their patients, ensure better outcomes, and drive revenue. As a solution manager, I drove our clinician facing Patient Identity, Healthcare Accessories and Virtual Reality portfolios across the solution development lifecycle, from conception through post launch. -Led our development team to the launch of our Patient Identity MVP release and ongoing monthly iterations. -Developed and maintained strategic partnerships with small and medium sized healthcare companies to create Lenovo branded solutions to bring to market. -Conducted in-depth market research and competitive analysis to validate current market opportunity.-Gathered and wrote solution requirements and goals and communicated acceptance criteria to our development and engineering teams; resolved blockers to ensure our timelines stayed on track.-Developed strategic road maps and timelines, balancing short term and long terms goals.-Developed business cases to analyze and justify business investment, validate value proposition and market positioning, project year over year revenue and profit potential, and to identify potential risks. -Worked with the Lenovo healthcare sales, marketing and business stakeholders to create and execute go-to-market strategy for our healthcare solutions.-Developed and executed launch and communication plans to maximize pre and post launch impact. -Trained and educated Lenovo's sales and marketing teams with a focus on solution messaging and value proposition. Created sales and marketing collateral and launch materials. -Acted as a subject matter expert for my solutions, including attending trade shows and conferences, conducting sales demos and providing support throughout the sales process, and enthusiastically evangelizing our solutions across all sales channels.

I lead the Pharmacy, Radiology and Acute Care for Therapies Marketing Team. Our mission is to deliver high quality, dynamic product demonstrations to existing customers and new business prospects during the pre sales process. Our team's focus is to engage with our audiences and convey our company's strategic initiatives and future direction. Our team constantly strives to showcase our newest code, clinical content and workflows when engaging with customers and prospects. I focus on utilizing my leadership, mentoring and emotional intelligence skills to empower my staff to reach their goals and to be as productive and successful as possible. Several of my staff have earned sales awards for their outstanding performance. I also provide sales with higher level company strategy and messaging presentations for hospital executive staff audiences, including Population Health, Patient Engagement, Surveillance, Interoperability and Clinical Excellence topics.

Westwood, Ma

In this role I provided detailed, tailored Laboratory product demonstrations to meet the diverse needs of hospitals of all sizes across the United States. I also conducted high level Clinical Walkthrough demonstrations showcasing MEDITECH's fully integrated Electronic Health Record across all care settings. The hospital audiences I presented to ranged from small groups to up to 200 individuals, encompassing IT and department staff and executives. Assisted with the creation and support of multiple healthcare information system demonstration databases. Additionally in this role I completed RFP's (Request for proposal), trained and mentored new staff, and built content and examples into the system. I set the all time record for number of product demonstrations conducted in a single calendar year in 2010. Recipient of "Top 10 Marketing Support Representative" for 2007, 2008, 2009 and 2010.

Westwood, Ma

Provided detailed, dynamic Laboratory product demonstrations to hospital Laboratory and I.T. staff. Also provided higher level Clinical Walkthrough demonstrations to executive staff, I.T. Staff and clinical staff. I maintained a 50% travel schedule, across the United States. In this role I completed RFP's (Request for proposal), trained and mentored new staff, and built content and examples into the system. I was named a "Top 10 Marketing Support Representative" 4 consecutive years.

Framingham, Ma

I implemented MEDITECH's Laboratory Information System product at 8 different hospitals across the United States. In this job I managed the entire LAB product installation process from start to finish. I conducted group and 1:1 training sessions and provided Go LIVE support. During the implementation process I collaborated with MEDITECH specialists working in other products to ensure MEDITECH's fully integrated healthcare software model was fully optimized, including integrating fully with the Billing, Emergency Department, Radiology, Pharmacy, Order Entry, Nursing and Physicians products environments.