Watches security monitors and conducts internal and external patrols to maintain a safe environment. Assists patients and visitors and responds appropriately to disgruntled individuals and security threats. Trains new hires on tactical defense maneuvers to reduce risk of injury.• Assists security management with hiring activities to build a high-performing team.• Analyzes data regarding calls for service and presents reports to leadership.• Adjusts scheduling to maintain proper coverage and optimize operations.• Responds to security and safety incidents according to established policies and procedures.• Leads Workplace Violence Committee to develop proactive measures to reduce violent behaviors.

Oversaw daily operations for a third-party security team supporting 11 medical facilities. Organized fire drills and responded to panic alarms to enhance the safety of employees, patients, and visitors. Coordinated emergency response activities for any internal or external disasters.• Developed active shooter response plans tailored to each facility and trained all staff on proper protocols.• Collaborated with facility leadership to design effective evacuation plans in case of a fire or other emergency.• Taught de-escalation courses to safely address aggressive behavior and emotionally charged situations.• Updated security and safety policies and procedures to align with best practices and company needs.

Managed security and health screener teams for Valley Hospital and Rockwood Main Clinic. Coordinated scheduling to ensure proper coverage and optimize patrols and response times. Approved payroll and verified correct compensation for hours and shifts worked.• Assisted with creating, reviewing, and updating disaster response efforts to improve employee education and minimize risks.• Implemented COVID-19 response initiatives to help reduce the spread of disease.• Led Management of Aggressive Behavior (MOAB) multi-day training sessions as a certified instructor; equipped individuals with strategies to protect themselves from injury and safely handle aggressive behavior.• Served on multiple hospital committees and safety boards to develop comprehensive plans for preventing and/or managing diverse security, fire and life safety, environmental, and natural disaster situations.• Reviewed current safety and security measures and implemented process improvements to comply with local, state, and federal standards.• Analyzed data to identify safety risks and prioritize training efforts for high-risk departments.• Interviewed, hired, and onboarded new employees for the department; maintained compliance with required licenses, certifications, and professional development.• Coached and mentored team members to build a positive environment and minimize disciplinary issues.

Directed team in conducting internal and external patrols to identify potential safety risks, deter suspicious activity, and respond to security threats. Monitored video security system to oversee all aspects of the building and property and deploy resources as needed. Reviewed footage of reported incidents to gather additional information.• Helped facilitate transition from contract security team to onboarding officers to form an in-house department; collaborated with supervisor on scheduling and standard operating procedures.• Trained new hires on safe restraint techniques, self-defense tactics, and de-escalation strategies to improve knowledge, performance, and incident response.• Led fire drills and amber drills to verify staff were following proper policies and procedures; notified fire and police dispatch of training activities.

Created schedules and supervised operations for a 10-member contract security team assigned to MultiCare Valley Hospital. Ensured proper coverage and training to maintain a safe environment and effectively respond to incidents.• Attended Joint Commission meetings to represent the security department and provide insight into safety policies, procedures, and standards.• Conducted regular fire drills and amber drills to reinforce proper processes for handling emergency situations.• Coached team on best practices and current tactics for protecting employees, patients, and visitors.• Managed any disciplinary problems and implemented corrective action plans.• Patrolled the medical facility and de-escalated situations involving disgruntled patients or visitors.

used CCTV for investigations, stopped shoplifters, wrote reports, handled employee investigation

team leader, weapon and vehicle maintenance, map reading, adapt to fast changing environments, make decisions under pressure and stress.