As a program management associate, I contributed to technology and talent teams, shaping and scaling development of information-based tools and events which are highly impactful to associate and company-wide influence and success.As a product strategy associate, I contribute on project management teams for new implementations of client products on our platforms.

In the Office of the CEO, I collaborated with the Chief of Staff and have conversations with functional leaders to assist in managing programs that create cultural, knowledge-based and structural improvements. In turn, these improvements contribute to operational efficiencies and success at all levels of the organization.Collaborated with cross-functional teams in a strategic oversight function. This helps ensure the consistent delivery of large-scale initiatives, which, ultimately, serve and support the business requirements of our client partnerships.

In the Office of the Chief of Staff, I have conversations with functional leaders; help manage projects that identify and create cultural and structural improvements. In turn, these improvements contribute to operational efficiencies and success at all levels of the organization.As a member the Product Strategy team, I'm focused on collaborating on small teams, working with functional leaders to develop a pipeline of cross-channel, cross-platform products to meet the evolving business requirements of our client partnerships.

Principally served as a project manager working alongside a product owner and implementation team as we developed a new lending platform. Additionally contributed in creating interactive training presentations and working on cross-functional teams to identify and implement organizational efficiencies to better serve our strategic partners.

Contributed on small cross-functional teams to identify and create operational efficiencies for Avant's strategic bank partnerships ('Powered by Avant'). Specific projects focused on our account opening platform as we created white-labeled solutions for these strategic bank partnerships. Powered by Avant led to the spin-out of the technology company today known as Amount. Focused on project management to develop a 'partner portal' to support these alliances, complete with developing a training curriculum, and related communication guides.

Coached and supervised a team of 15 specialists focused on Avant and Bank partnership loan originations in addition to being a supervisor for the entire account opening (AO) segment, including overseas support facilities, comprising 200 individuals.Supporting launches of tailored FinTech solutions for clients, identifying potential risks and collaboratively improving the online lending environment in a forward-thinking financial engineering and technology culture.

Guiding prospective and current customers through a streamlined digital lending platform that lowers the barriers and costs of borrowing to help them achieve their unique financial goals. Contibuted in this role for the first 5 months (Jan 2016) with LaSalle Network.

A key member of the Process, Production and Quality Management team responsible for the daily operations of this food services contract packaging manufacturer. Direct the activities related to the production of well known retail food packages for major clients such as Wrigley, Mars, Inc. and Wilton Industries, among other well-known brands. Trained and developed of associates, Food Quality Management practices and SOP adherence and development.

Sales operations management at Home Depot and Expo Design Center locations, providing professional advice to clients regarding the redesign of homes and business structures. Drove $9M in annual sales, accounting for approximately 35% of the region's sales plan. Trained, developed, mentored and directed teams, improving productivity and sales performance by 50%YOY or more in select departments. Participated and supervised call center operations in support of clients business requests ensuring their success with our company. Partnered with regional management to source vendors, and built strong vendor relationships to enhance service offerings for clients. Conducted market research and analysis to identify growth opportunities. Created unique trade relationships with Starbucks stores that increased visibility of the Home Depot.Created a new employee incentive program that improved associate performance and customer satisfaction. Developed an innovative new marketing concept that was piloted to increase same store sales and reduce environmental waste. Nationally recognized by Home Depot with the 'Legend' commendation three consecutive years, an accolade given annually to the top 1% of Home Depot's 350,000+ associates for outstanding sales and service.Honored directly by both the Home Depot CEO and the Division President in charge of operations of 20 states with 800 stores.'Presidential Award' recognition being the top sales and service manager of the month in 110 state stores.

Team Leader - Marketing and Lead Generation: Developed a PMO consisting of a team of individuals who efficiently provide sales support for current clients. Ensure that client is well served from within the organization and plan events to maximize exposure of Deloitte partners and related client service personnel to current clients. Built, maintained and leveraged confidential relationships with all personnel (particularly partners) in a highly matrixed organization.Prepared communications and new business proposals for industry, function and marketing leaders. Supervised daily operations of the marketing communications department. Developed methodology to provide comprehensive activity reports. Ensured project teams completed goals on-time and met obligations to internal clients; solved periodic challenges. Identified and acquired inventory of technical and marketing communications appropriate for distribution. Advised marketing management on methods to improve department operations. Located and evaluated third party resources that provided reliable, cost-effective and responsive services.Principally developed a marketing communications center; assisted graphic designers and proposal writers to better serve Deloitte's rapidly evolving demand for tailored marketing communications to acquire new business and support charitable outreach projects.Supervised all facets of Deloitte's document processing services including financial statement preparation, desktop publishing and graphic design support, coordination of print media activities.Created and developed a variety of products to support Deloitte's audit and consulting clients including proposals, financial statements and various marketing event materials.Recipient of Deloitte's 'Leadership Award', contributions leading to Deloitte's regional and national success.Sep 1992 to Jun 1993 > Contractor to Deloitte with Adia. Operational support on client engagements.

Provided payables training and oversight of multiple home health care branch divisions at Corporate HQ. Quality assurance assistance to Pharmacists and Nurses investigating home health related medical incidents. Nationally led a charitable outreach event sponsoring awareness of Crohn's Disease. The success of this campaign resulted in the company CEO being awarded the highest honor given by The Crohn's and Colitis Foundation of America.