Facilities managers are responsible for the management of services and processes that support the core business of an organisation. They ensure that an organisation has the most suitable working environment for its employees and their activities. Duties vary with the nature of the organisation, but facilities managers generally focus on using best business practice to improve efficiency, by reducing operating costs while increasing productivity.This is a wide field with a diverse range of responsibilities, which are dependant on the structure and size of the organisation. Facilities managers are involved in both strategic planning and day-to-day operations, particularly in relation to buildings and premises. Likely areas of responsibility include:procurement and contract management;building and grounds maintenance;cleaning;catering and vending;health and safety;security;utilities and communications infrastructure;space management.Facilities managers are employed in all sectors and industries and the diversity of the work may be reflected in different job titles such as operations, estates, technical services, asset or property manager.

• Provided technical knowledge to Premier customers (Tier 1 level – High Value users).• Troubleshot technical issues and bugs.• Delivered accurate response in timely and efficient manner, according to Premier SLA.• Maintained high-level customer satisfaction.• Communicated internally with higher level of support and escalated customers' queries if necessary• Certified 201 salesforce.com Administrator • Certified 301 salesforce.com Advanced Administrator

All brick and block work.Patio work.Insulation work.