1. Work independently and takes ownership of issues, including accurate and proper records management and tactful resolutions of queries and escalations from both internal and external customers2.Provide effective leadership within the enabling environment geared to meet branch target3. Ensures effective and efficient implementations of bank-wide policies with respect to branch operations.4.Manage all resources at the branch in support of planned financial targets for the… Show more 1. Work independently and takes ownership of issues, including accurate and proper records management and tactful resolutions of queries and escalations from both internal and external customers2.Provide effective leadership within the enabling environment geared to meet branch target3. Ensures effective and efficient implementations of bank-wide policies with respect to branch operations.4.Manage all resources at the branch in support of planned financial targets for the branch.5.Provide timely and accurate reports(institutional and regulatory reports) on Operational and priscribe formats and intervals.6. Conduct training on weekly bases for the Operations Team and maintain discipline and team work among staffs7. Supervise activities of operations staff to ensure timely and effectively deliver efficient customer service. Show less

1. Work independently and takes ownership of issues, including accurate and proper records management and tactful resolutions of queries and escalations from both internal and external customers2.Provide effective leadership within the enabling environment geared to meet branch target3. Ensures effective and efficient implementations of bank-wide policies with respect to branch operations.4.Manage all resources at the branch in support of planned financial targets for the… Show more 1. Work independently and takes ownership of issues, including accurate and proper records management and tactful resolutions of queries and escalations from both internal and external customers2.Provide effective leadership within the enabling environment geared to meet branch target3. Ensures effective and efficient implementations of bank-wide policies with respect to branch operations.4.Manage all resources at the branch in support of planned financial targets for the branch.5.Provide timely and accurate reports(institutional and regulatory reports) on Operational and priscribe formats and intervals.6. Conduct training on weekly bases for the Operations Team and maintain discipline and team work among staffs7. Supervise activities of operations staff to ensure timely and effectively deliver efficient customer service. Show less