David Naro Email & Phone Number

Los Angeles, California, United States

Volunteering as a food server to the un-housed population.

Worked in conjunction with other department staff to administer scheduled program curriculum and other activities utilized for treatment and rehabilitation of substance abuse. Encouraged participation among all present clients, proposed various suggestions to encourage participation or discussion, supported clients as they participated in the group’s discussion or activities. Employed different instruction strategies and techniques. Maintained a positive session and mitigated any conflicts that arose among participants. Helped participants explore other viewpoints and coping strategies. Provided facilitation with empathy.

Encouraged participation among all present clients, proposed various suggestions to encourage participation or discussion, supported clients as they participated in the group’s discussion or activities. Employed different instruction strategies and techniques. Maintained a positive session and mitigated any conflicts that arose among participants. Helped participants explore other viewpoints and coping strategies. Provided facilitation with empathy.

Beverly Hills, California, United States

Accurately booked, changed and cancelled spa appointments. Acknowledged and greeted everyone who entered and left the spa. Ensured that the check-in, check-out and payment process was handled in accordance with company policy. Provided callers and guests with detailed descriptions of spa treatments, services, packages and hours of operation. Utilized spa computers with skill and proficiency, documenting guest information in electronic record as directed. Handled guests’ questions and concerns promptly, professionally and courteously. Maintained complete confidentiality in all guest matters in accordance with company policy.

West Hollywood, California, United States

Obtained relevant information about clients through interviews, assessments and case history. Assisted and supported clients through addiction detoxification and recovery. Observed, intervened and reported client adherence to program goals and objectives. Worked in conjunction with other department staff to administer scheduled program curriculum and other activities utilized for treatment and rehabilitation of substance abuse. Gathered and researched data utilized to track the reliability and validity of treatment that has been provided, made recommendations regarding modification of services and service delivery. Processed new clients, issuance of clothing, orientation to the rules of facilities and assisted clients with daily activities, events and informational literature. Reviewed files/records to insure accurate, updated documentation and provided written reports to program managers. Prepared and maintained statistical reports, case histories, maintained progress notes and documented behavioral incidents through observation of clients and maintained confidential records. Maintain security, ordered and disciplined to prevent disturbances and insured the safety of residence, staff and community.

Manchester, New Hampshire, United States

Counseled clients living under the jurisdiction of the Federal Bureau of Prisons, supervising their activities and assisted in pre-release and release planning. Revised client background information, interviewed clients to obtain case history and prepared intake reports, fingerprinting, and case manager assignment.Assessed clients’ relevant skill strengthens and needs. Assisted clients to sort out options and developed plans of action while providing necessary support and assistance. Assessed and investigated eligibility for social benefits. Referred clients to other social services or assisted client in locating and utilizing community resources including legal, medical, and financial assistance, housing, employment, transportation and other services. Participated in the selection and admission of clients to appropriate programs. Implemented life skill workshops, substance abuse treatment programs, behavioral management programs, youth service programs and other community and social services programs under the supervision of social services and healthcare professionals. Met with clients to assess their progress, give support and discuss any difficulties or problems.

Deering, New Hampshire, United States

Provided caregiving support at a community based cognitive rehabilitation center for adults who have suffered traumatic brain injury. Assisted residents with activities of daily living, including bathing, dressing, grooming, transferring and getting to and from activities and meals accordingly to their individual services plan. Allowed and encouraged residents to do as much of their own care as possible.

Bachelor Of Arts - Ba, Business Administration And Management, General

Human Resources Management/Personnel Administration, General

I will be expecting to earn a Certificate in Human Resources Management in the spring of 2025