As an external IT System Analyst | Scrum Master at UniCredit Services, I participated in developing backend solutions for critical banking projects across 13 countries. I used agile practices to facilitate the effective and timely delivery of complex systems.IT System Analyst Responsibilities: • System Integration: Led the design, development, and integration of backend systems, ensuring secure and scalable solutions for banking services such as digital channels. • Regulatory Compliance: Developed GDPR and PSD2 solutions to ensure adherence to EU data protection and payment services regulations. • Private Banking: Led the technical specification for the IAM backend solution for Private Banking and an API integrator that provides a unified interface for stock exchange trading across multiple countries. • Technical Support: Provided daily maintenance and support for GDPR systems to ensure secure, continuous operations. • Collaboration: Worked with developers, product owners, and stakeholders to align technical solutions with business objectives.Scrum Master Responsibilities: • Team Coaching: Guided teams in Agile methodologies, promoting self-organization and meeting project deadlines. • Stakeholder Communication: Ensured clear communication between development teams and stakeholders to align goals. • Impediment Removal: Blockers are actively addressed to maintain smooth sprint progress.Key Projects: • GDPR Project: Managed backend solutions for UniCredit’s Central GDPR system, ensuring data protection compliance. • PSD2 & 3DS 2.0: Delivered backend services for secure payment processing and customer authentication. • Mobile & Internet Banking IAM: Developed Identity and Access Management (IAM) services for enhanced security. • CZ BankId & NIA: Implemented BankId and NIA backend solutions for secure authentication in the Czech Republic. • Instant Payments: Contributed to backend solutions improving transaction security and processing.

As a Senior System Analyst at Sberbank Hungary, I played a pivotal role in designing and implementing key systems to streamline banking operations and enhance automation processes. My primary focus was on optimizing the bank’s loan origination and credit management workflows through cutting-edge technology solutions. I collaborated closely with cross-functional teams to analyze business needs and translate them into robust technical solutions, ensuring compliance and efficiency in daily operations.Key Responsibilities: • Led system analysis for the development and automation of key banking processes • Worked with stakeholders to define project requirements and technical specifications • Coordinated with developers and external vendors for seamless implementation of solutions • Ensured system integration and smooth operation of banking services by working on large-scale infrastructure projectsKey Projects: • Loan Origination Automatization • GirInfo Automatization • Credit Bureau Automatization • Decision Engine Implementation • IBM Integration Bus Implementation • Credit Card Introduction

As a Senior System Analyst at Erste Bank Hungary, I contributed to the development and enhancement of critical financial systems. I worked closely with various stakeholders to ensure that technical solutions aligned with business objectives, managed external vendors, and provided essential support throughout the software development lifecycle.Key Responsibilities: • Collaborated with business teams to gather and analyze requirements, translating them into detailed IT specifications. • Managed relationships with external vendors, ensuring the successful delivery of technical solutions and compliance with project timelines. • Played a pivotal role in the development, testing, and implementation phases of key financial systems. • Conducted System Integration Testing (SIT) to validate system functionality and supported User Acceptance Testing (UAT) to ensure end-user satisfaction. • Facilitated workshops with external vendors and internal stakeholders to ensure alignment on project goals and deliverables. • Participated in incident management activities, resolving technical issues and maintaining smooth system operations. • Mentored and coached junior team members and trainees, fostering their growth within the organization.Key Projects: • MIKRA (Lending System for Micro Segment): Led the technical specification and integration of a lending system tailored for micro-businesses, ensuring compliance with banking regulations and business needs. • Coral (Corporate Lending System) Upgrade: Managed the upgrade of the corporate lending system, translating complex business requirements into technical deliverables, and ensuring minimal disruption during the transition.This role allowed me to develop a deep understanding of the financial systems landscape while contributing to Erste Bank’s ongoing innovation and customer service excellence.

In my role as a System Analyst, I developed a robust background in managing critical projects and operational tasks within the banking sector. My responsibilities included gathering and analyzing business requirements, creating technical documentation, and ensuring smooth project implementations. I effectively collaborated with stakeholders and vendors to achieve successful outcomes. I also managed daily operational tasks such as incident management, preparing reports for business stakeholders, and overseeing server upgrades.Key Responsibilities: • Managed relationships with external vendors. • Gathered and analyzed business requirements. • Translated business needs into comprehensive technical documentation. • Conducted IT testing and provided support for User Acceptance Testing (UAT). • Offered post-go-live support to ensure smooth transitions, often referred to as “babysitting.”Key Projects: • Credit Bureau v9 (positive KHR) • GirInfo • LHFE Lending System Upgrade • Credit Card Application Automation • KPKNY Project • JETI (Agent Support System)