David Newhouse

David Newhouse Email and Phone Number

Director - Client Solutions Management - Luminos at Gallagher Bassett @ Gallagher Bassett
David Newhouse's Location
Park Ridge, Illinois, United States, United States
David Newhouse's Contact Details

David Newhouse work email

David Newhouse personal email

n/a

David Newhouse phone numbers

About David Newhouse

Professional designations include AIC, CPCU, & Illinois Insurance Producers LicenseSpecialties: Knowledge of SQL, Oracle Discover, Business Object

David Newhouse's Current Company Details
Gallagher Bassett

Gallagher Bassett

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Director - Client Solutions Management - Luminos at Gallagher Bassett
David Newhouse Work Experience Details
  • Gallagher Bassett
    Director - Client Solutions Management - Luminos
    Gallagher Bassett Jan 2018 - Present
    Rolling Meadows, Illinois, Us
  • Marsh Clearsight
    Associate Vice President
    Marsh Clearsight Apr 2014 - Jan 2018
    Chicago, Il, Us
    Sales and Revenue Growth •Develop sales pipeline sufficient to accurately forecast, meet and exceed revenue goals in time frames defined by management •Manage client engagements in line with business process and policy •Assume responsibility for total client relationship and satisfaction •Demonstrating new products, services, and strategy •Attend and support industry conferences and/or events as determined by company •Conducting of client Meetings and Stewardships as needed •Production of expanded business Client Service •Managing and assuming 100% responsibility for the overall relationship of the client. •To be the escalation and solution point for client relationship issues not addressed by systems consultants •To be the advocate of clients within the company while at all times ethically placing the commercial interests of the company first •Establishing superior client satisfaction as evidenced by standard metrics and continued growth of book of business •Working closely and collaboratively with Service Team to meet client goals General •Communication of message, mission, and vision •Educating colleagues and management on client issues and needs •Catalyst for changes and improvements that will lead to better products, service levels, and client support related processes •Proactive contribution of ideas to help all exceed financial goals and enhance client satisfaction
  • Riskonnect, Inc.
    Sr. Account Manger
    Riskonnect, Inc. Dec 2011 - Mar 2014
    Atlanta, Ga, Us
    • Manage and support accounts and ensure 100% client satisfaction and success with Riskonnect applications• Provide prompt and complete resolution to business issues that have been escalated• Provide timely account status reporting both to clients and management• Develop and execute plans to address client satisfaction gaps• Advocate client's priorities internally within Riskonnect.• Engage with client business stakeholders to drive client success and optimization of the application use• Proactively identify and implement application solutions and enhancements• Share best practices with team members to enhance the quality and efficiency of client support and contribute to the knowledge base• Establish strong relationships with Sales, Professional Services, Product Management, Marketing and other internal resources as appropriateCreate, monitor and execute Data Transformation Services (DTS) and Server Integration Services (SSIS) packages for the migration of data from various external data sources to SQL Server databases.• Perform data integration troubleshooting and problem solving.• Create database queries, indexes and stored procedures, with a high degree of complexity.• Assist and educate business analysts on the creation of views, stored procedures and indexes.• Contribute to establishing best practices for code efficiencies, data quality and ease of maintenance.
  • Risk Sciences Group, Inc.
    Sr. Account Manager
    Risk Sciences Group, Inc. Sep 2007 - Dec 2011
    Managed a group of Fortune 1000 accounts for Risk Management Information Systems needs including application development, database administration and project management. Additional responsibilities include complex data reporting, data quality assurance, and user training. Provided consultative services to senior client personnel, CFOs and brokers, including risk and claim managers
  • Aon Risk Services
    Sr. Client Specialist
    Aon Risk Services Jun 2005 - Sep 2007
    London, Gb
    Initiated and provided oversight and quality assurance to the renewal process, including creation of coverage specifications, exposures and loss summaries. Provided day to day client servicing, including but not limited to, coverage inquiries, policy changes, accounting inquiries, policy digests, surplus lines filings, developing exposure and loss summaries and contract review. Responsible for managing large group of commercial construction accounts.
  • Cna Insurance
    Risk Management Information Services Consultant
    Cna Insurance Apr 2001 - Nov 2004
    Chicago, Illinois, Us
    Managed pricing, presentation, delivery, installation, training and support for on-line risk management information systems. Responsible for loss reports, benchmarking studies and other client service delivery.
  • State Farm Insurance
    Claim Specialist
    State Farm Insurance Nov 1996 - Apr 2001
    Bloomington, Illinois, Us
    Responsible for complex medical and attorney represented casesHandled an inventory of property damage and bodily injury claims. Responsible for resolving complex medical and attorney represented cases. Served as a claim unit team leader responsible for training new employees and handling Claim Manager responsibilities during absences.
  • Ccc Information Services
    Senior System Support Representative
    Ccc Information Services Jul 1992 - Nov 1996
    Chicago, Illinois, Us
    Served as a primary means of support for collision estimating users nationwide. Immediate responsibilities included troubleshooting questions directly related to software and hardware usage, procedures for collision estimating, system installation, and training..

David Newhouse Skills

Insurance Salesforce.com Account Management Management Leadership Sql Access Training Cognos Claim Oracle Discoverer Business Objects Aic Microsoft Word Microsoft Excel Property And Casualty Insurance Workers Compensation Brokers Commercial Insurance Customer Service Business Analysis Cpcu Powerpoint Crm Process Improvement Excel Word Miller Heiman Strategic Selling Claims Management Customer Relationship Management

David Newhouse Education Details

  • Southern Illinois University, Carbondale
    Southern Illinois University, Carbondale
    Communications

Frequently Asked Questions about David Newhouse

What company does David Newhouse work for?

David Newhouse works for Gallagher Bassett

What is David Newhouse's role at the current company?

David Newhouse's current role is Director - Client Solutions Management - Luminos at Gallagher Bassett.

What is David Newhouse's email address?

David Newhouse's email address is dn****@****ght.com

What is David Newhouse's direct phone number?

David Newhouse's direct phone number is +131262*****

What schools did David Newhouse attend?

David Newhouse attended Southern Illinois University, Carbondale.

What are some of David Newhouse's interests?

David Newhouse has interest in Kids, Cooking, Exercise, Investing, Outdoors, Sweepstakes, Electronics, Home Improvement, Shooting, Reading.

What skills is David Newhouse known for?

David Newhouse has skills like Insurance, Salesforce.com, Account Management, Management, Leadership, Sql, Access, Training, Cognos, Claim, Oracle Discoverer, Business Objects.

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