Product Support Manager And Senior Product Support Engineer
Boston, Ma, Us
Lead team of software engineers responsible for triage, investigation, and resolution of incoming bug reports and database-related tasksSupport ASP.NET MVC eCommerce platform, multithreaded C# client-integration console application, and intranet toolsAdministrate SQL Server database system including implementing maintenance best practices, review of new database objects and procedures, and critical-issue diagnosis and resolutionDevelop new client database integrations, data feed generation systems, and automation tools using Powershell and Transact SQLResponsible for leading agile development process, guiding employee development, and mentoring junior developers on rotation with the Product Support team