Managed a team responsible for the management of external training providers and the apprenticeship levy fund. Designed and implemented new training solutions for apprentices and employees, resulting in substantial growth and quality improvements.• Designed and developed award-winning educational programmes across multiple disciplines including English, Mathematics, ESOL and a Driver Academy, receiving recognition for outstanding curriculum content and delivery• Successfully increased apprenticeship levy spending by 100% in the first 12 months, establishing a foundation for consistent year-on-year growth in levy utilisation• Implemented a Quality Improvement cycle, improving the standard of learning and development across all internal and external learning and development provisions.• Established key partnerships with external training providers and stakeholders, enhancing Veolia's training delivery.

Oversaw the apprenticeship programme, ensuring compliance with regulatory standards and alignment with business objectives.• Played the key role in improving Ofsted rating to "Good" through a comprehensive overhaul of apprenticeship offerings.• Managed a growing apprenticeship budget, introduced new programmes, and optimised levy utilisation.• Delivered a keynote presentation at the AELP conference, sharing best practices in apprenticeship delivery.

Managed the BTFS Early Careers and National Engineering Apprenticeship programmes, overseeing the strategic use of the Apprenticeship Levy to meet current and future business needs. Spearheaded initiatives to optimise levy utilisation and enhance training opportunities for staff.• Developed and executed innovative training solutions for apprentices and employees, leading to significant growth and quality improvements.• Identified and recruited sub-contractors, ensuring alignment with business requirements for apprentice recruitment.• Built and maintained strong relationships with sub-contracting partners, facilitating effective collaboration and programme delivery.• Analysed data to assess the effectiveness of apprenticeship programmes, driving continuous improvement and alignment with business objectives.• Governed the appropriate use and management of Apprenticeship Levy funds, ensuring compliance and maximising impact.

Led the implementation of the first Trailblazer standards and delivery methodology across multiple sectors, ensuring all apprenticeships remained compliant with ESFA regulations. Managed the quality assurance of 20 tutors and 5 sub-contractors across SFA and EFA contracts.• Devised and implemented the apprenticeship delivery methodology at YMCA Training, enhancing programme effectiveness and compliance.• Designed and implemented the Internal Quality Assurance policy, along with essential resources such as a tutor guidance booklet, interview templates, and staff induction materials.• Developed and enforced the sub-contractor quality assurance policy and one-to-one documentation for tutors and IQAs, strengthening quality standards.• Managed the Bristol site, fostering strong relationships with sub-contractors and ensuring high-quality delivery.• Created the centre audit policy and documentation, ensuring rigorous quality control and compliance.• Governed Traineeship, Study, and Apprenticeship programmes, delivering effective teaching and learning in areas such as Prevent, Safeguarding, maths, English, and preparation for Ofsted.• Led the production of the Self-assessment Report and Quality Improvement Plan for Apprenticeships, driving continuous improvement and excellence.

• Performance managed 16 team members, occupational areas and sites.• Managed the achievement of frameworks within timescales• Troubleshot any issues faced by stakeholders• Ensured compliance of organisational/ SFA/SDS requirements and processes across sites and team• Hired and disciplined team members• Managed staff workload• Improved staff efficiency• Established and maintained effective links with employers in order to negotiate opportunities for learning and employment

• Produced Self-assessment report• Produced Quality improvement plan• Managed delivery of all qualifications• Managed a team of 16 workers and 4 line managers• Developed stakeholder relationships• Identified and dealt with areas of concern• Produced required management reports from data available• Conducted One2One appraisals of staff• Coached and developed staff• Identified and effectively implemented area of change

• To quality assure assessment decisions• To develop and support assessors• To ensure Timely completions are made• To ensure the assessment team work efficiently• To manage the quality of work based learning delivery• Develop, maintain and review system to monitor assessment practice

• Design and deliver a bespoke qualification to the learner• Supporting the learner to ensure timely completion of apprenticeship• Multi site management between Norwich and Cornwall

• Carrying out quality assurance visits across a designated region• Support and advise centres• Address skills gaps• Plan, organise and carry out accreditation and moderation visits as directed by the Lead Moderator• Prepare accurate and timely Quality assurance reports associated with External moderation role in accordance with established procedures• Attend Quality assurance conferences and training as required and maintain comprehensive understanding of Quality assurance systems and procedures.