Sharpen Jobs pay attention to your employees as they form the human capital of your organization. Our HR Services team advises businesses on all kinds of personnel issues. We give you valuable guidance in HR administration and the best practices insights. Supported by a team of experienced professionals, our HR services meet the needs of all types and sizes of organizations from small startups, SMEs to large firms and deliver long-lasting changes with measurable growth. We are… Show more Sharpen Jobs pay attention to your employees as they form the human capital of your organization. Our HR Services team advises businesses on all kinds of personnel issues. We give you valuable guidance in HR administration and the best practices insights. Supported by a team of experienced professionals, our HR services meet the needs of all types and sizes of organizations from small startups, SMEs to large firms and deliver long-lasting changes with measurable growth. We are passionate and purposeful about offering personalized experience with the necessary tools and expertise to accelerate our clients' business growth. We partner with you from the start to the end, focusing on your needs while producing new ideas, developing effective strategies, providing seamless quality services and designing scalable solutions Show less

Sharpen Skills Ltd is a Management improvement consultancy firm specialized in delivering trainings that target to enhance Human Resource Capacity for our Clients. Sharpen Skills Ltd exists to bridge the gap between the jobs opportunities and the skilled workforce.Our mission is to deliver skills and knowledge, that significantly increase our clients' revenues, thereby enhancing their contributions to the goals of their organization. Sharpen skills Ltd is a Training… Show more Sharpen Skills Ltd is a Management improvement consultancy firm specialized in delivering trainings that target to enhance Human Resource Capacity for our Clients. Sharpen Skills Ltd exists to bridge the gap between the jobs opportunities and the skilled workforce.Our mission is to deliver skills and knowledge, that significantly increase our clients' revenues, thereby enhancing their contributions to the goals of their organization. Sharpen skills Ltd is a Training Consultancy firm that offers a range of job demanded skills. This is all meant to equip learners with abilities to meet the current dynamic labor market requirements. Show less

- Design, execute, coordinate, and oversee a comprehensive training program for HR, CX, Airtel Money, and Sales staff.- Deliver continuous training sessions catering to various skill levels, covering foundational sales skills, advanced sales techniques, and customer care service excellence.- Guarantee that all Airtel Rwanda sales professionals possess in-depth knowledge of Airtel products and promotions. Equip them with the ability to effectively utilize closing skills, overcome… Show more - Design, execute, coordinate, and oversee a comprehensive training program for HR, CX, Airtel Money, and Sales staff.- Deliver continuous training sessions catering to various skill levels, covering foundational sales skills, advanced sales techniques, and customer care service excellence.- Guarantee that all Airtel Rwanda sales professionals possess in-depth knowledge of Airtel products and promotions. Equip them with the ability to effectively utilize closing skills, overcome objections, and employ consultative selling techniques. Show less

Worked with GIZ, RISA, MINICT, PSF and Centum Learning to train 1,000 Women entrepreneurs on Entrepreneurship and Digital Literacy Program. The duration of the training program is 1 year. The following are my roles;• Project Management- Leading quality internal/ external Stakeholders interactions• Project Coordination- Ensuring coordination with Ministry and Local Government bodies and Authorities such as PSF.• Collaborate with all internal and external stakeholders, including… Show more Worked with GIZ, RISA, MINICT, PSF and Centum Learning to train 1,000 Women entrepreneurs on Entrepreneurship and Digital Literacy Program. The duration of the training program is 1 year. The following are my roles;• Project Management- Leading quality internal/ external Stakeholders interactions• Project Coordination- Ensuring coordination with Ministry and Local Government bodies and Authorities such as PSF.• Collaborate with all internal and external stakeholders, including GIZ• Managing Timelines, ensuring Risk Analysis and Mitigation.• Steering Quality Delivery through rigour in monitoring, evaluation and implementing corrections• Managing expenses and ensuring Budget availability for smooth operations• Identifying and Onboarding Team, ensuring Team Morale. • Develop and Lead Project Success: Work Plan, Role Wise Targets and timelines, define dependencies, ensure communication exchange, steer, monitor progress, hold internal reviews and ensure reporting.• Ensuring Quality content development and content Validation Workshops.• Define and implement sustainability measures for the program. Show less

We collaborated closely with GIZ DSSD, RISA, MINICT, RDB, and all ICT Chamber members, working in tandem to assess current and emerging technologies. Our assignment involved evaluating existing gaps, identifying the upcoming technologies needed, and creating a roadmap for the development of digital skills in the near future.

- Conducted training needs assessment- Drafted Customer Care for Professional Drivers Training Contents- Coordinated the trainings- Monitoring & Evaluation of the project- Submitted final reports to the client.

- Leading Google digital skills team of Trainers in Rwanda- Recruiting and Training a pool of trainers to carry out training across the country- Working hand-in-hand with Ministry of ICT to train youths in Rwanda about the Digital skills- Working with government at senior level.

Lecturing the following courses;- Investment Analysis and Portfolio Management- Computerized Accounting- Financial Information Systems

Lecturing the following courses;- Project Analysis and Planning- Investment analysis and Portfolio management- Financial Information Systems- Real Estates Finance- Accounting Information Systems / Computerized Accounting

• I approved and monitored major projects, budgets, priorities, standards, procedures, and overall technician’s performance.• Planning, scheduling and organizing all technicians from all units • Worked with the call center to provide support to clients who needed assistance on their mobile application, sms betting and voucher codes recovery.• Forecasting a monthly budget for all repairs that were likely to occur in the technical department.

I was in charge of Southern and Western Province, Kigali City and a few of Eastern province districts and the following were my tasks;• I used to visit and meet Headmasters in all primary and secondary secondary schools trying to persuade them to buy Fountain’s textbooks.• I could formulate, direct and coordinate marketing activities and policies to promote Fountain textbooks, working with advertising and sales managers.• Ensuring timely delivery of all textbooks to our clients… Show more I was in charge of Southern and Western Province, Kigali City and a few of Eastern province districts and the following were my tasks;• I used to visit and meet Headmasters in all primary and secondary secondary schools trying to persuade them to buy Fountain’s textbooks.• I could formulate, direct and coordinate marketing activities and policies to promote Fountain textbooks, working with advertising and sales managers.• Ensuring timely delivery of all textbooks to our clients (Secondary and Primary schools).• Meeting DEOs to discuss on the advantages of using Fontain textbooks in their region’s schools. Show less