David Nicklas Email & Phone Number

Philadelphia, Pa, Us

• Led teams accountable for planning and operation of Comcast IP networks; defined, published, and communicated five-year technical plans for regional area and business services network infrastructure.• Ensured operational excellence for 30M+ residential customers and $9B+ business services revenue stream on converged network system supporting voice, video, and internet services.• Drove adoption of innovative, automated network programmability, and operational telemetry solution architectures across IP networks; embraced delivery of network configuration as code through dev/ops release management disciplines.• Provided incident, change, and problem management leadership for all regional network engineering; reduced customer impact through change by 90% over three years. • Developed architectures and models to ensure optimal delivery for 40% annual growth scale.• Created framework for release management to ensure production configuration standards for system with 30,000+ element changes per month. • Ensured best-in-class supplier and inventory management practice through sophisticated modeling and key performance indicators, resulting in optimized order to market intervals and aligned supplier forecast models; $50M Capex reduction.

Philadelphia, Pa, Us

• Led Comcast’s national platform architecture, labs, and release management organization, responsible for network platform and software strategy for backbone, data center, optical, regional area, and access networks.• Oversaw cross-industry working group(s) on customer advisory boards in programmable networking and automation.• Led team of network engineering software development experts to drive sustainable, defect free, core and edge network configuration automation and service orchestration solutions.• Held responsibility for five-year strategy roadmap for networking hardware and software architectures in support of Comcast’s converged network services platforms.• Led teams of principle architects and engineers of highest caliber to create networking strategies and deliver to market.

Philadelphia, Pa, Us

• Led Comcast’s national network operations engineering organization; responsible for all aspects of IP network operations for one of largest converged services networks in world.• Oversaw team of 175+ network engineers to improve network availability to best-in-class for residential and commercial internet, video and voice delivery platforms.• Aligned and managed supplier support models to ensure best-in-practice mean time to restore service.• Held deployment and operations accountability for facilities-based national multicast video and internet backbones carrying more than 100 TB of voice, video, internet, and business services traffic.• Performed deployment and operations for wholesale commercial services customers. • Developed and implemented processes and organization from start-up for Comcast’s MetroE service product portfolio supporting over $7B in annual revenue.• Implemented and operated 24x7 high availability network services supporting Comcast’s data center and enterprise networks.• Held responsibility for automation development, operational change management, standards, and audit for environment with over 100,000 network element changes per month.

New Brunswick, Nj, Us

Led network design and engineering teams responsible for J&J enterprise voice and data networks, DNS services, and video and streaming systems. Oversaw engineering and operations CTO task force to evaluate, select, and manage connectivity supply chain for global, enterprise managed network services. Developed portfolio catalog for all network services. Created and presented strategic three- and five-year IT network services plan to all operating unit CIO’s. Held profit, loss and budgetary accountability for J&J network service portfolio. Developed standards and technology roadmaps to lead J&J from first generation, decentralized, network infrastructure to centrally managed system.

New York, Ny, Us

Managed teams responsible for network engineering and 7x24 operation of AOL Time Warner backbone (AS1668), AOLTW DNS systems, Streaming, Media, Access and Cache edge networks, and global data center facilities. Achieved and maintained full transit and settlement free peering ISP network. Planned and implemented ten country EU network expansion to provide resilient and diverse IP transit services and peering for AOL UK, Germany, France, and Netherlands. Provided engineering and implementation oversight for migration of 1M+ customers to AOLTW owned network from British Telecom access services. Oversaw network IGP transition from OSPF to IS-IS.

Plano, Tx, Us

Managed staff of network and facilities engineers responsible for planning and deployment of first national IP, MPLS network core, across 35 U.S. cities. Led implementation of SONET, metro area fiber ring and edge equipment. Performed direct city-level, network hub, co-location facility procurement and planning. Oversaw tenant improvement hub builds.

Basking Ridge, Nj, Us

Manager, Engineering - Global Network Implementation / Senior Project Manager, Engineering - Global Network Implementation / Senior Financial Analyst - Network Planning and Engineering, 1993-2000.