Oversee graffiti removal and led a team within the City of Maribyrnong Council. Liaised directly with council members to ensure essential work was completed on schedule and in compliance with all safety measures.Manage staff to ensure safety guidelines and protocols are met.• Removing graffiti using chemical treatments or paint.• Conducting pressure cleaning with commercial equipment.• Operating and maintaining airless spray units.• Building rapport with council members of the City of Maribyrnong.• Offering professional solutions to meet client budgets.• Establishing safety parameters around children’s play equipment.

Reporting directly to the director regarding monthly and annual sales growth. Managed and serviced state accounts independently in various segments via face-to-face contact through effective business planning, forecasting, and budgeting. Built strategic and trustworthy relationships with both internal and external customers at various levels of responsibility. Analyzed needs of accounts and lead customers in implementing solutions that incorporated Paint Holdings products/services to maintain growth.Key responsibilities:> Achieve growth and hit sales targets by successfully analysing current markets> Design and implement a strategic business plan that expands company’s customer base and ensure brands presence> Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs> Identify emerging markets and market shifts while being fully aware of new products and competition status> Selling products and services using solid arguments to prospective customers> Reach out to customer leads through cold calling> Expedite the resolution of customer problems and complaints to maximize satisfaction> Keeping up to date with CRM software packages and training others

Effectively managing over six hundred clients. Responsible in educating client base from trade services to global corporate companies with products to ensure that they received the most out of Cordell services. Keeping clients updated with any tenders that is related in their field. Key Responsibilities: > Managing 900k portfolio of accounts> Conductin 'need analysis' for clients> Providing formal quotations & statements> Meetings with clients to discuss and resolve topic and issues> Reporting to all superiors along with established guidelines> Producing weekly, monthly and quarterly status reports> Compiling and delivering winning sales presentations and proposals> Online system training of Cordell services> High-level telephone new business and accounts> Exceeding monthly KPI's renewals

Ensuring that staff is motivated, monitored and measured in line with company targets and performance standards. Managing client portfolio and having revenue, account management responsibility for key accounts. Looking for new areas to grow market awareness within the DIY community. Key responsibilities:> Promoting value cross add, cross sale products> Cold calling and canvassing to obtain new business from small and medium business> Negotiating pricing structures with trade clients> Building rapport with commercial and retail repeat clients> Offer professional solutions to meet client budgets

Part of a busy team, driving sales of shop products by communicating and listening to customers. Ensure that customers receive the highest standards of customer service. Key responsibilities:> Meet monthly budgets/targets across all departments worked in> Provide advise, explanation of product use and DIY instruction to customers> Building rapport with builders, trade services and repeat customers> Complete special orders via local intranet and associated documents> Liase with sale representatives in different departments

Responsible for creating and organising all sales activities for the sales department and ensure that all staff adheres to company policies, procedures and safety standards. Ensuring that all staff have strong customer focus and rapport building to establish repeat business.Key responsibilities: > Work with business owner to improve operations, increase sales and profitability > Check and sign off all invoices and credit notes on a weekly basis> Managing staff and training > Continuously reviewing and managing team performance