David Norbury, Phd

David Norbury, Phd Email and Phone Number

Delivery Director for end to end business and industry solutions to improve consumer experience. Strategy, delivery governance and relational consultant. @ The One Touch Switching Company
David Norbury, Phd's Location
Winchester, England, United Kingdom, United Kingdom
David Norbury, Phd's Contact Details

David Norbury, Phd work email

David Norbury, Phd personal email

n/a
About David Norbury, Phd

I am a consultant Delivery Director of technology process and organisational change, including full end to end lifecycle delivery, operational readiness, industry trials and run. I take a relational consultant approach and specialise in complex relationship and stakeholder management across industry organisations.  I am an experienced chair of corporate change governance, and industry change forums purposed with regulatory delivery for the benefit of consumers.Accomplishments include complete software development delivery for integration of business services in mobile, TV, media, insurance products and services; digital IT transformation strategy and delivery and business integrations for business mergers and implementation in 23 countries in Europe; and end to end delivery of technology, managed service and industry process for a company start up.Skills:Full end to end solution leadership and delivery from concept through procurement, process and technology delivery, stakeholder engagement, product acceptance, trials and launch.I am expert in business case, technology solution delivery, outsourced service management, business solutions integration and product trials to launch.  Customer facing and industry stakeholder relationship management. Playbook development and annual investment proposals preparation, including finance planning and budgeting;Governance & Assurance of solution lifecycle delivery, and outsourced vendor management.Full Software Development Lifecycle (SDLC).Corporate Change Management Portfolio manager, Program manager,- Waterfall and agile methodology,- Business case preparation, and assessment- Risk management,- Leadership & Guidance- Resource Management- Budget Management- Risks & Issues Management- Benefits Management- Performance & Controls- Dependency ManagementTrained in: Prince II and MSP, PMP framework; Agile; TOGAF 9.1 Enterprise Architecture. MA in Consulting and the Organisation (The Tavistock);MBA (University of Warwick).PhD in Relational Consulting (Ashridge).Research interests: action inquiry in creativity and innovation through art intervention to inspire community engagement, purpose and relevant emergent change from complexity.Guest lecturer in Consulting at The University of Leeds Business School.Industries: Telecom / telco, Retail, FMCG, Energy, Insurance, Manufacturing, ConsultingLocations: London, UK, Europe, Vancouver.

David Norbury, Phd's Current Company Details
The One Touch Switching Company

The One Touch Switching Company

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Delivery Director for end to end business and industry solutions to improve consumer experience. Strategy, delivery governance and relational consultant.
David Norbury, Phd Work Experience Details
  • The One Touch Switching Company
    Head Of Delivery
    The One Touch Switching Company Aug 2022 - Present
    I am a delivery director at a company start-up purposed with delivering a ‘One Touch Switching’ greenfield solution for the telecommunications industry enabling improvements in the customer switching capability.I delivered the end to end technology and managed solution from procurement, through to programme initiation, technology and managed service delivery, and industry trials. My responsibilities included industry relationship and stakeholder management for over 150 telecommunications companies, planning and delivery of the industry test programme, industry trials and industry live implementation.
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  • Ntt Data
    Program Director
    Ntt Data Jan 2019 - Sep 2024
    London, United Kingdom
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  • Groupchange Consulting Limited
    It Transformation Consultant And Programme Manager
    Groupchange Consulting Limited Jul 2008 - Dec 2018
    United Kingdom
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  • Brother International Europe Ltd
    Agile Transformation Consultant
    Brother International Europe Ltd Jan 2018 - May 2018
    Manchester, United Kingdom
    Target Operating Model development for a central IT Services for Europe.
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  • Wipro
    Management Consultant
    Wipro Apr 2016 - Jun 2017
    London, United Kingdom
    Led design workshops with consultant team to co-create a streamline innovation process informed by design thinking. Developed ideas into a business agile service for enterprise innovation from ideas to investment proposals.Implemented service within Wipro IT at BP as a pilot future projects change management pipeline: fast-tracking proposal assessment from ideation through finance, business and technology governance.Delivered operations proposal for centralised SaaS seismic mapping solutions for upstream oil and gas exploration including: o Overall scope and approach, technology assessment, operations adoption proposal, risks management and detail planning. o Communications via weekly progress updates for exec reporting and monthly steering reviews with the BP exec.
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  • Jaguar Land Rover
    Digital Programme Manager
    Jaguar Land Rover Apr 2014 - Jul 2015
    IT Digital Transformation Lead reporting to CIO and CTO steering, supporting the JLR customer first strategy. Leader for mobility and enterprise architecture transformation program design and mobilisation. - Championed and mobilised the greenfield transformation of the enterprise technology for mobile.- Partnered with permanent staff, design studio and offshore teams to innovate and prototype- Facilitated architecture solutions. (security, technology, data, application, integration) - Collaborated with Technology Suppliers for Mobile Cloud Services (MBaaS) SOA and Data Virtualisation to research target EA - Proposed the delivery roadmap with agile methodology at its core- managed tendering of hardware, software and services (RFI, RFP) and mobilised delivery teamsDesigned and mobilised the transformation of the enterprise technology for mobile, the delivery approach and the governance and structure of a end-to-end solutions team.
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  • Talktalk
    Programme Manager
    Talktalk Sep 2009 - Mar 2014
    Telecom Quad-play portfolio for consumer technology covering: customer services, provisioning, billing, TV services, mobile, fibre optic, broadband - Governance of the IT portfolio delivery for strategic objectives and investment for the consumer business covering TV, fibre and mobile product development, customer first.- BSS roadmap / porfolio; managed team of IT project and program managers;- developed and delivered leadership development workshops for PMs- Successful program planning, development and delivery into operations for YouView TV launch and rollout to ~1m consumers, mobile launch and ramp up supporting the TalkTalk telecom customer base.- successfully project managed BSS releases for the integration of AOL into TalkTalk business
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  • Arqiva
    Interim Transformation Leader
    Arqiva Mar 2008 - Jul 2009
    IT workstream leader for the merger of National Grid Wireless and Arqiva. Led the transformation of the IT team and project delivery for business systems mergers. Delivered an integrated IT organisation and Systems strategy for medium term covering oracle financials and bespoke systems for asset management. - contributed to the systems strategy and managed the roadmap for the merger- merged the IT portfolio across the business- developed and managed the merger project risk mitigation and issue resolution, dependencies and ms-project plan
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  • Siemens
    Interim Business Transformation Lead, Europe
    Siemens Jun 2007 - Mar 2008
    Accountable for European business consolidation of four businesses, part of Siemens Medical global $18bn acquisition and merger initiative, working with Boston Consulting. Facilitated international workshops, bringing together workstream leaders from each business function in collaborative business transformation. Prepared the central roadmap, led the weekly business PMO and led the mobilisation and transformation of 12 country businesses. PMI/PMBOK methodology.- head of PMO, Europe- led cross-functional planning workshops with the centralised leadership teams- implemented risk mitigation and issue resolution processes- developed and developed implemented the program plan for the overall merger - agreed milestones with each business unit and facilitated agreement of dependencies across the business- implemented monitoring of planning, tracking and control for the integration
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  • Carphone Warehouse
    Head Of Program Delivery, Europe
    Carphone Warehouse Mar 2005 - May 2007
    Leader of the European project management team, responsible for insurance, mobile phone retail, franchise and distribution for the European operation. Managed the business steering reviews for IT at head office. Delivered the Europe IT investment strategy through the complete delivery of business solutions. Led software development teams for bespoke and 3rd party system developments.
  • Securicor Cash Services / Ltsb
    Senior Project Manager
    Securicor Cash Services / Ltsb Nov 2002 - Oct 2003
    Successfully brought together and led a cross business community focused on the transfer of cash centres from TSB to Securicor business.
  • General Electric Company
    It Leader
    General Electric Company 1995 - 2002
    Senior Manager reporting to the CIO of GE Lighting Europe. Responsible for annual strategy and playbook proposals aligned to business initiatives. Delivery of end-to-end SAP programmes for pricing, customer services, commercial, billing and sourcing in 23 countries in Europe.
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  • Ge Lighting
    Senior Manager
    Ge Lighting Mar 1995 - Oct 2001
    EMEA Programme Management Reporting to CIO
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  • Ge Lighting Europe
    It Manager
    Ge Lighting Europe 1995 - 2002

David Norbury, Phd Skills

Business Transformation Strategy Integration Pmo Telecommunications Change Management Governance Business Process Program Management Project Management Management It Strategy Business Case Process Improvement Risk Management Stakeholder Management Project Delivery Prince2 Leadership Project Planning Service Delivery Cross Functional Team Leadership Togaf Agile Project Management Software Project Management Business Process Improvement Vendor Management Strategic Planning

David Norbury, Phd Education Details

Frequently Asked Questions about David Norbury, Phd

What company does David Norbury, Phd work for?

David Norbury, Phd works for The One Touch Switching Company

What is David Norbury, Phd's role at the current company?

David Norbury, Phd's current role is Delivery Director for end to end business and industry solutions to improve consumer experience. Strategy, delivery governance and relational consultant..

What is David Norbury, Phd's email address?

David Norbury, Phd's email address is da****@****pro.com

What schools did David Norbury, Phd attend?

David Norbury, Phd attended University Of Warwick - Warwick Business School, University Of Durham, Hult Ashridge, Tavistock, The Open Group.

What skills is David Norbury, Phd known for?

David Norbury, Phd has skills like Business Transformation, Strategy, Integration, Pmo, Telecommunications, Change Management, Governance, Business Process, Program Management, Project Management, Management, It Strategy.

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