Thank you for visiting my profile!Hello, I’m David Nowicki, PMP! A technically minded IT executive with extensive experience in modernizing IT infrastructures by leading cross-functional teams to deliver IT services and integrate system applications.Looking over my profile, you will note that I’m an influential team leader and project/program manager; expertise in managing IT professionals (onshore and offshore) to ensure 24x7 delivery of IT infrastructure services and projects with agreed time and budget frameworks.At the core, I am well-versed in overseeing account delivery functions, such as IT account management, sales, IT service delivery, financial management, and project management. I’ve in-depth knowledge and success with ITIL concepts and SLAs requirements across the retail, healthcare, communications, and manufacturing industry. Utilizing excellent professionalism, I demonstrated proven ability to identify and drive productivity initiatives on accounts, with a focus on account growth through project sales. I am adept at managing all aspects of IT service delivery management to help drive the execution and improvement of key service delivery processes throughout the organization.Luckily, I possess exceptional leadership and management skills.➥ The areas where I really excel at include:- IT Applications Support Management- Account Delivery Management- IT Project / Program Management- IT Operations & Service Delivery- Software Development & Engineering- Client Relationship Management- Financial Forecasting & Budgeting➥ Technical Proficiencies:Methods & Tools: Software Development Life Cycle (SDLC), Waterfall, DevOps, Agile Methodology, JIRA, ITIL, PMBOK® Guide, MS Office, MS Teams, MS Project, MS Visio, Workday, SAP, Salesforce, Project and Portfolio Management Software (PPM)Please feel free to contact me at davidnowicki01@gmail.com with any thoughts about my work — I’m always interested in making new professional acquaintances.