Associate Director, Implementation And Support Us College At Sage Publishing
CurrentProvide strategic leadership in SAGE’s US College management team with responsibility for growing and overseeing the implementation program to support College Digital Products. Manage a team of Implementation Specialists (IS) that are responsible for working with key university contacts to ensure successful setup and on-boarding for all customers groups. Coordinate with stakeholders in Sales, Marketing, Product Management, and IT/Pub Tech to cover all aspects of post-sale implementation including documentation, training, system integrations, and technical support.