David O. Email & Phone Number

England, United Kingdom

Middlesbrough, England, United Kingdom

•Global Administrator for SCCM and responsible for Global software and OS deployment for 4000+ machines• Office 365 and Azure Administrator.• Aryaka SD-Wan• Cisco Meraki• Emerson Delta V• Manage Juniper and Fortinet Firewall devices• Supporting 2 UK locations and various global regions• Manage virtual desktops/servers on vCenter 6.5 across 2 clusters • Unattended installations of Windows 10 and Server 2012/2016/2019• Veeam Backup and Replication• HP 3Par Storage and MSA Storage• HP MSL Tape Library LTO6• Responsible for LAN/WAN specification/installs/support• Manage Brocade SAN Switches and EVA and MSA Storage• Manage Backup and Restores using Tape Media and HP De-duplication Device Using HP Data Protector• Manage HP Proliant DL/BL Servers with Server 2008/2012/2016/2019• Manage a Cisco LAN environment consisting of 50+ Network Switches• Manage Ubiqiiti Nanostations, Access Points, CCTV and switches.• Manage Juniper/Fortinet/Watchguard firewalls• Avigilon CCTV and ANPR• Responsible for server infrastructure specification/installs/support. • Specify and deliver Information Technology hardware/software solutions to meet the needs of the user and business strategy. • Provide Technical assistance, knowledge and user support in all aspects of IT to ensure the business gets maximum benefit from IT systems • Provide Technical support to Server\Desktop, Local\Wide Area Network (LAN\WAN) infrastructure and all business applications.• Develop and implement standard Server\Desktop environments, which suit the hardware specification, to give a reliable platform and deliver the results the business requires. • Provide advanced hardware/software configuration, fault finding and problem resolution. • Provide technical advice in the purchase of appropriate hardware/software to meet business and customer requirements.• Office 2010/2013/2016/2019/O365• Exchange 2007/2010/2013• Mentoring IT Apprentices

Seconded to the in-house IT department as 2nd line support. My role included resolving Hardware/Software with both remote and local support. Remote support was conducted using Altiris Software. I supported a wide variety of users/areas including a Call Centre, Power Station, Fire Stations and the Executive members of the business.Software that I supported included Microsoft Office Suite and Company specific applications. Troubleshooting Base Unit, Local Printers and network printer hardware issues.Responsible for the disposal of all Waste Electrical IT Equipment according to industry guidelines. I am also a trained to PAT Test (Portable Appliance Testing).Assisted 3rd Line support when needed.

Middlesbrough, Middlesbrough, United Kingdom

all aspects of admin work

Education record

Activities and Societies: CCNA (No Exam)

Education record