David Obiokala Email and Phone Number

Established and monitored company’s performance against industry benchmarks and identified areas for improvementIdentified tasks that are critical to maintaining customer satisfaction levels and communicated these with employees to raise awareness of their individual roles in delivering satisfaction.Maximized productivity and minimize costs while maintaining a high standard of customer service. Analyze records of customer inquiries, purchases, service requests and complaints to identify trends.Utilize customer data to focus resources on improving performance.Reviewed options such as increasing staffing levels, providing training in call handling or investing in technology to automate aspects of call handlin

Requisition and maintenance of office supply in accordance with organizational policies.Designed adequate filling and archiving systemsPrepared report and compiled travel cost trends for presentation to management monthly.Arrange and inspect vehicles for official trips and prepare travel budgets.Facilitate and handle incoming and outgoing correspondenceMaintained vendor database Maintained travel authorization forms,files & travel documents Maintained travel itineraries.Email and telephone management.

Developed effective working relationships with customers (art lovers, enthusiasts and art collectors in Northern Nigeria), through regular meetings and identified / obtained further sales and business development opportunities.Provided regular feedback to senior management about marketplace and partner activities.Worked with the Creative and Marketing team to develop marketing campaigns to support Sales Strategy. Generated new businesses and raised awareness of other company products (Rush Hour Kiosk - www.rushhourkiosk.com).Identified requirements for new products & services to anticipate and potentially lead the market.

Geophysical Survey: Data Acquisition & Interpretation.Provided geoscience applications support as well as field technical support. Ensured smooth, proactive data management and worked collaboratively with the Geo team members & consultants