Insurance Advisor and Producer at a local family-owned Insurance Agency. I can assist with both personal and commercial insurance risk advice and guidance.Everyone knows me as DOC and my nickname (jokingly) is The Alphabet Soup Agent because of all of my insurance designations that I have obtained so far.. (17 and counting in 6 years). Also known as an insurance nerd.I am here to help!

Responsible for enterprise-wide training and development initiatives throughout the company.Successfully lead 200+ workers through new system and process integrations; Omni-channel communication software, e-payment portal, MA ATLAS Registry platform, new business e-applications, customized Customer Relationship Management (CRM), Work From Home transition and various 3rd party vendors’ upgraded systems.Develop and facilitate new hire training in Operations including onboarding… Show more Responsible for enterprise-wide training and development initiatives throughout the company.Successfully lead 200+ workers through new system and process integrations; Omni-channel communication software, e-payment portal, MA ATLAS Registry platform, new business e-applications, customized Customer Relationship Management (CRM), Work From Home transition and various 3rd party vendors’ upgraded systems.Develop and facilitate new hire training in Operations including onboarding licensed insurance agents and producers.Facilitate training for both personal and commercial lines of businesses in multiple states.Partner with IT to test, develop material and train technical systems. Show less

Professional and courteous attitude with policyholders, agents, underwriters, team members and other Arbella employees which resulted in positive relationships being built.Licensed MA & CT Property & Casualty Producer (April 2013).Certified and trained in Information Mapping Methodology.Designated trainer for the licensed agents for the Connecticut Line of Business.

Supervised baseball clinics for the youth and held events throughout the City of Boston in partnership with the Boston Red Sox Organization.

Worked in multiple areas at Philbrook Dining Hall at UNH. Multi-tasked and organized the work stations including preparation and cleaning responsibilities.

Was a basketball referee and a softball umpire for UNH's campus recreation.

Was a Caddie Scholar at the George Wright Golf Course in Hyde Park, Ma. Worked for the City of Boston's Parks and Recreation Department. Participated in various golf tournaments including the Mark Bavis Foundation and the NFL Alumni Organization.