David Oconnor Email & Phone Number

San Antonio, Texas Metropolitan Area

Investigate and obtain real time information gathering and analysis of damaged utilities in field Troubleshoot unlocatable underground gas and electrical utilities Negotiate and coordinate contractor work agreements to ensure timely and compliant locates Read technical schematics and utility maps when troubleshooting, investigating, or locating One Call qualified for gas and electrical locates in OH, AL, and TX with experience locating FO Serve as a subject matter expert for 9-12 technician serving one fourth of SA Metropolitan area No at fault damages since I have started

San Antonio, Texas Metropolitan Area

Engage customers and formulate installation strategy for FTTP services Work with various media including fiber optics, cat5e, coaxial, cat3, and satellite Ability to manage workload and meet quality controls in a fast-paced environment Keep customers updated with installation progress Ability to carry 50lbs. or more while scaling ladders

Review member(s) policies and quotes from competitors to determine optimum coverage amounts and coverage adequacy in support of frontline agents.Proactively monitor, analyze, and communicate P&C industry trends and competitor activities that include pricing and state filings.Update and maintain premium comparison systems and validate quality of premium comparison data.Construct internal comparison wiki for use by frontline agents and actuarial staff.Construct internal pricing structure to replicate GEICO underwriting process based on state filings.

San Antonio, Texas Area

Assess risk of individual member(s) to USAA membership using all available resources for frontline underwriting.Able to effectively evaluate and issue all P&C lines of business to include umbrella.~Thoroughly review insured accounts for gaps in coverage and implement effective solutions accordingly.Mentored 150+ employees new to USAA.Quickly able to adopt, adapt, and embrace new procedures and protocols.

San Antoni

Maintain member database integrity through data analysis.Entry of data into systems to establish USAA Eligibility.Deploy requested information on all new member leads.

Business Administration, Management And Operations

Associate Of Arts And Sciences (A.A.S.), Network And System Administration/Administrator