- Contribute to strategic plans and reviews by providing operations information and recommendations- Implement and enforce production, productivity, quality, and customer-service standards; resolve problems- Forecast requirements, prepare annual budgets, and schedule expenditures- Develop and evaluate operations systems, policies, and procedures for product handling, storage, inventory management, and shipping- Analyze and improve organizational processes, workflows, employee and space requirements, and equipment layout- Establish and maintain a safe and healthy work environment by enforcing standards and procedures and complying with legal regulations- Manage operations staff levels, wages, hours, and contracts- Ensure a safe and injury/accident-free workplace- Oversee hardware, software, vehicle, and heavy equipment management- Establish contracts and pricing, liaise with utilities and local government agencies- Manage relationships with key vendors, track pricing, rebates, and service levels- Review and approve operational invoices for payment- Collaborate with MD, HR, and management team to set and implement policies, procedures, and systems- Communicate with legal counsel and safety department to ensure compliance with OSHA health and safety regulations and other governmental regulations

Focused on building and maintaining partnerships with existing clients’ and stakeholders, converting client scoping into revenue generation, order fulfillment, white space management, implementation, execution, monitoring and evaluation of work processes and coordination of resources on tasks for efficient & optimal use while generating and keeping required documentation.ProcurementOperations ManagementBusiness DevelopmentRevenue Generation

As the Web3 Community Manager, i was mostly responsible for growing and managing the online community alongside other community managers, engaging with members, creating and sharing content, and organizing events to foster engagement and knowledge-sharing.key responsibilities:Build and manage the web3 community by creating engaging content, managing social media channels, and organizing events.Monitor and engage with members across multiple channels, including Discord, Telegram, Twitter, and Reddit.Develop and execute community engagement strategies to increase member participation and retention.Collaborate with the marketing team to create content that resonates with the community and drives engagement.Analyze community metrics and provide regular reports on community growth, engagement, and sentiment.Develop and maintain relationships with key influencers, industry experts, and thought leaders.

Management of the hubs' day-to-day operations, as well as resource management.Responsible for assigning and managing employees to ensure the safe and efficient sortation of packages, while minimizing operational costs and maximizing operational quality.Establish and maintain relationships with internal and external stakeholder and partner groups.Process payments and manage Hubs’ procurement process and budget costs while reporting to the upper management.Train and develop industry best practices and standard operating procedures (SOPs) for hub operations and courier partners.Achieve delivery and pickup commitment KPIs and SLAs.Perform critical customer service functions, including daily interaction with customers.Management and resolving daily carrier service issues, failures and delays.Attending to, booking and packaging shipments for customers.Identifying opportunities and making recommendations for implementing solutions.Riders management.

client experience managementConceptualized brand identity and developed unique marketing support accompanying graphic style and tone for use in communications.Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability and quality assuranceCooperated and worked closely with communications team develop marketing strategies to boost brand awareness.

Developed user interfaces with modern JavaScript frameworks, HTML5 and CSS3.Studied user requirements and implemented requirements into solutions.Mastered emerging technologies to offer technical direction and creative solutions.Worked on eCommerce maintenance and management for client websites.

Verified daily deliveries against shipping instructions before delivering to customers.Created and submitted delivery and DOT logs.Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery

Assist in the development and implementation of digital marketing campaignsCreate and manage social media contentMonitor and analyze website traffic and social media engagementConduct research and gather data on target audiencesWrite and edit blog posts, articles, and other digital contentAssist with email marketing campaignsHelp to manage digital marketing budgetsStay up-to-date on the latest digital marketing trends and technologies