Over 16 years of work experience providing leadership and guidance on strategic IT initiatives, business process improvements, project/portfolio management, strategic direction, digital transformation, leadership, ICT4D, IT core best practices, IT Change management and governance, Information security using business relationship management frameworks - to bridge the gap between the business and IT on a strategic/ tactical level, to supports business value creation (business competitiveness) in an efficient way. Highly experienced in team management, capacity building and empowerment charged with the development of action plans resulting in improved productivity, SLA/OLA compliance, technical efficiency and end-user service enhancements. In the first paced environment and as a professional, cultivating AI awareness and Data impact within my role, striving to understand its capabilities, enhancements, limitations, and ethical considerations to effectively harness its potential for positive change.
Listed skills include Program Management, Project Planning, System Administration, Disaster Recovery, and 31 others.