David Olaitan Email & Phone Number

London Area, United Kingdom

● Facilitating the requirements elicitation and documentation of process requirements, use cases● Championed standard configuration, ensuring that all attractions adopt or agree exceptions ● Implemented standard processes which can evolve to reflect any changes in environment or business strategy● Ensured processes are deployed effectively, recommending the best use of system functionality to meet the ticketing and operational needs of each attraction● Delivered required operational training to the attraction teams globally, ensuring all attractions have local experts who will act as attraction Super users● Provided key support for Global Super Users to support day to day maintenance and configuration● Work collaboratively with the business and suppliers to identify requirements and design solutions to enhance system functionality● (UAT’d) Tested and accepted new functionality and assisted with rolling out to the estate

London Area, United Kingdom

● Identifying inefficiencies and documenting areas for improvement, developing and implementing streamlined business processes.● Continuously monitoring and assessing the effectiveness of established processes.● Supporting the client acquisition process by researching potential clients.● Assisting in the preparation of proposals, including creating and maintaining proposal templates.● Collaborating with the sales and marketing teams to ensure a smooth client onboarding process. and maintaining client records and documentation for efficient communication and management.● Working closely with project managers to help define project scope, goals, and deliverables.● Assisting in project planning, scheduling, and resource allocation.● Monitoring project progress and reporting on key performance indicators.● Identifying and mitigating potential project risks and issues.● Collaborating with technical teams to understand and document technical processes.● Participating in the development and improvement of technical workflows.● Assisting in the implementation of quality assurance processes to ensure the delivery of high-quality technical solutions.

London, England, United Kingdom

● Answering Calls: Respond to incoming calls from the public seeking medical advice and assistance. Gather relevant information to assess the nature and urgency of the caller's health concern.● Assessment and Triage: Utilize established protocols to conduct initial assessments and triage calls appropriately. Prioritize calls based on the severity of symptoms and escalate urgent cases to healthcare professionals. ● Providing Information: Offer clear and accurate information to callers regarding self-care, over-the-counter medications, and available healthcare services. ● Maintaining Confidentiality: Adhere to strict confidentiality guidelines to ensure the privacy and security of patient information.● Documentation: Record detailed and accurate information about each call, including symptoms, advice given, and actions taken.● Collaboration: Work closely with healthcare professionals, dispatchers, and other team members to coordinate appropriate responses to caller needs.● Continuous Learning: Stay updated on medical protocols and guidelines to ensure accurate and current information is provided to callers.

London, England, United Kingdom

● Developed strategic business intelligence roadmap for the senior finance team, enhancing decision-making.● Maintained expertise in current database technologies for efficient data management.● Collaborated with external stakeholders/vendors to gather insights.● Integrated and analyzed data from various sources to aid Business Planning Manager's decisions.● Created compelling management presentations for budgets and plans.● Aligned intercompany transfers by working closely with sales team.● Evaluated Baby TV's performance against competitors like Baby Shark and Paw Patrol.● Enhanced payment process for outsourced divisions, improving accuracy.● Managed programming cost files critical for Baby TV's P&L.● Analyzed digital business and marketing activities, identifying trends and ROI.● Supported quarterly close process in collaboration with accounting.● Led integration efforts for Baby TV and Disney Kids, fostering synergy.

● Conducted stakeholder interviews to extract requirements for financial system investigation and identified key processes for gap analysis and improvements.● Facilitated workshops to translate elicited requirements into well-documented specifications, preparing for peer review validation.● Utilized Visio to create comprehensive 'To Be' process diagrams, providing diverse system perspectives to the business.● Produced functional specifications guiding developers in implementing and testing technical solutions.● Conducted peer reviews of requirements with stakeholders, ensuring they were specific, measurable, achievable, realistic, and testable before approval.● Clarified ambiguous requirements to developers to ensure precise application development.● Developed branding specifications for change tracking, benefiting testers and developers during future requests.● Conducted in-depth analysis of Business-as-Usual defects, determining root causes and overseeing proper fixes.● Assessed operational/project change requests for feasibility and performed impact analysis to guide implementation decisions.● Collaborated with Problem Analysts to analyze defects, identifying responsible work streams for resolution.● Managed documentation changes, tracking versions for accurate project team collaboration.● Provided timely project updates to stakeholders, work stream leads, and project teams to maintain transparency.● Prioritized and authored epics, user stories, and acceptance criteria for development and testing using Jira.● Conducted Business Requirements Gathering and Analysis.● Documented both Functional and Non-Functional requirements using Confluence.

London, United Kingdom

● Analyzed intricate data meticulously, generating insightful figures for business applications.● Assessed, selected, and integrated external services and tools to enhance data validation and cleansing processes.● Employed Excel for data entry, graph/chart creation, and conducted workshops to comprehensively gather and document detailed business requirements.● Identified and documented precise business rules and use cases derived from thorough requirements analysis. Enhanced process efficiency and workflow within client sites.● Investigated and resolved data flow integrity issues into databases, ensuring data accuracy and reliability. Evaluated trends' significance and their impact on operational activities.● Utilized statistical methods to dissect data, yielding valuable business reports.● Created informative Dashboards, offering visual aids for senior staff and management.

Bachelor Of Arts - Ba, Business, Management, Marketing, And Related Support Services

A Levels, Business, Economics & Music Tech

Gcse - 13 Including In Maths (B) & English (B)