David Ort Email & Phone Number

Ellicott City, Md, Us

Baltimore, Md, Us

• Used OSI Monarch SCADA system to monitor devices in the field. Maintained SCADA and FEP databases as changes were made to systems in the field. Built and maintained systems displays for electrical stations added to the CVR program. Monitored CVR algorithm implementation across electrical stations. Created tickets in Asset Suite for field technicians to resolve, mostly relating to field capacitor voltage and communications issues.• Provided remote support for field technicians working on field capacitors, to investigate and resolve communications failures and voltage issues.• Supported long-term network migration program to replace several thousand field capacitor radios with newer proprietary Itron radios. Coordinated with multiple teams to track and remotely troubleshoot installations. Created vlookups daily in Excel.• Managed and decommissioned inventory of old radios.• Created monthly Measurement and Verification reports to show energy savings from Conservation Voltage Reduction (CVR) program implementation. Analyzed historical data in PI ProcessBook, including voltages, amps, currents, and statuses for field devices on the electrical grid. Recommended remedial actions for electrical stations with low savings.

Columbia, Md, Us

• Supported Salesforce management – Edited fields and objects to satisfy changing business requirements, established workflow rules to streamline user support processes, and improved backup procedures.• Carried out monthly procedure to process Casemix data:-Backed up databases in Microsoft SQL Server Management Studio (SSMS).-Executed stored procedures, ETL procedures, SAS code, and monitored jobs for errors.-Validated dataset loading using reports from MS SQL Server Reporting Services (SSRS).-Produced and distributed data error reports to hospitals.• Coordinated with team members across multiple sites and companies:-Worked with the development team at Audacious Inquiry to document and implement changes to our existing processing procedure, and troubleshoot any errors.-Communicated with team members at HSCRC and the St. Paul Group in order to coordinate sensitive dataset file transfers and discuss data loading requirements and constraints.• Generated and published healthcare reports to the CRISP Reporting Services (CRS) Static Portal, showing various metrics for Maryland’s hospitals to use for budgeting and performance measurements. Edited parameters in XML to generate hundreds of hospital reports from SSRS each month, distribute them to folders on the CRS Static Portal, and archive older reports.• Provided credentialing and user support to medical professional users of CRISP.• Upheld strict HIPPA compliance policies.

Annapolis Junction, Maryland, Us

• Served as internal helpdesk support.• Managed user accounts and their security roles, groups, and privileges across multiple systems, including Active Directory, and PFW Intellidealer.• Managed synchronization of salespersons’ ACT! customer databases.• Developed flyers and advertisements using Photoshop.• Partnered with business associates for technical support and to support advertising projects.• Supported management of UCView, a digital signage program responsible for the advertising media displayed on multiple monitors spread across our offices.• Installed systems in new office building, including cabling, cameras, access points, Ethernet jacks, server rack, and wired patch panels.• Managed Crystal Reports server, scheduling reports to be run and emailed to users.• Edited and designed new Crystal Reports, while using SQuirreL SQL Client to browse tables.• Monitored network traffic and usage with PRTG Network Monitor and Wireshark.• Helped manage virtual machines using VMware.