Studied and learned data science through python, pandas, numpy, seaborn, and matplot. Completed two presentations to mock clients and collaborated with a team to provide high quality and statistically accurate guidance with real-world data and scenarios.

Quickly adapted to new work environments while working against multiple schedules to ensure task completion. Provided outstanding customer service through multiple avenues of communication while being proficient in multiple interlocking systems with regards to e-commerce and tech support.

Grew into a role of customer service point of contact that gave me the opportunity to hone my communication skills by dealing with adverse situations. Communicated with multiple levels of support to de-escalate urgent customer interactions. Quickly adapted to diverse customer scenarios and excelled in metrics.