David O'Toole Email and Phone Number
David O'Toole personal email
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I'm a results driven sales, account management and customer success leader with proven track record of building and leading teams to success. Known as a passionate colleague and strategic thinker who excels in fast paced environments and extremely comfortable with managing through change. Skilled in turnaround or early stage situations, diagnosing challenges, designing solutions and implementing new structure, processes, initiatives, compensation plans and reporting. Successful record of generating impactful new ideas, taking them to market quickly and rallying teams to perform at or above expectations.Proven track record of building and transforming teams who accomplish goals and enhance the customer experience. Demonstrated ability to manage larger teams of individual contributors as well as smaller teams in start up mode. I have a keen focus on culture and ensuring employees receive the tools, resources, support and guidance to maximize their effectiveness and impact, while setting clear expectations and accountabilities.Areas of expertise: • Revenue Retention & Growth• Team Leadership: Engagement, Mentorship, Talent Identification and Retention • Change Management • Agile Methodologies• Strategic Planning• Innovation• Journey Mapping• Sales CompensationPlease contact me at davidotoole2@gmail.com
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Self-EmployedNew York, Ny, Us
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Vice President - Revenue Growth & Customer SuccessVouched Oct 2023 - PresentSeattle, Wa, Us -
Director - Key AccountsOnfido Apr 2022 - Sep 2023London, England, GbNewly developed role in the Growth area specializing in the gaming/gambling sector with total responsibility for retention and growth in the Americas. -
Director - Us Customer SuccessOnfido Mar 2020 - Apr 2022London, England, GbOnfido is the new identity standard for the internet. Our AI-based technology assesses whether a user’s government-issued ID is genuine or fraudulent, and then compares it against their facial biometrics.We give companies the assurance they need to onboard customers remotely and securely. Our mission is to create a more open world, where identity is the key to access.Responsible for team of CSM's focused on onboarding, retention and growth of customers in the Americas. -
Director Account Management - Emerging AccountsThomson Reuters Nov 2018 - Dec 2019Toronto, On, CaOversaw retention and growth objectives for new $16M revenue channel comprised of 31K+ existing accounts. Developed team of 10-12 account managers focused on enhancing the customer experience through more effective use of automation, digital assets and traditional account management methods. -
Director Customer ManagementThomson Reuters Jan 2009 - Nov 2018Toronto, On, CaLed customer / account management (customer success) efforts for 35k clients and $300M in annual contract value with a team of 60 FTE's. Laser like focus on ensuring a positive customer experience, including securing renewals, maintaining spend, identifying upsell & cross sell opportunities, developing and delivering training and managing day to day activities within accounts. -
Director Account ManagementMarketresearch.Com Profound May 2007 - Mar 2008Managed new sales and account management teams for the Profound product line, which was purchased from Thomson Corp in May 2007. During transition led efforts to develop and roll out new account management structure to maximize new sales growth while leveraging existing relationships for cross sell opportunities.
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Director Account Management - Strategic AccountsThomson Corp Jan 2004 - May 2007Managed team of account managers responsible for retaining and growing customer value within existing base of Thomson's large / strategic accounts and prospects.
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Strategic Account ManagerThomson Corp Jan 2002 - Dec 2003Responsible for growth and retention of a specific set of strategic accounts, selling the entire suite of Thomson products.
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National Account DirectorYesmail 2000 - 2001Chicago, Il, Us
David O'Toole Skills
David O'Toole Education Details
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Binghamton UniversityEconomics
Frequently Asked Questions about David O'Toole
What company does David O'Toole work for?
David O'Toole works for Self-Employed
What is David O'Toole's role at the current company?
David O'Toole's current role is Account Management - Sales - Customer Success Leader.
What is David O'Toole's email address?
David O'Toole's email address is da****@****ail.com
What schools did David O'Toole attend?
David O'Toole attended Binghamton University.
What skills is David O'Toole known for?
David O'Toole has skills like Sales Process, Salesforce.com, Sales, Business Development, Strategic Partnerships, Contract Negotiation, Lead Generation, Strategy, Competitive Analysis, Strategic Planning, Account Management, Management.
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