Operations Director, Uk
In this role, I oversaw all twenty-four UK venues including a cluster of six in central London with an overall turnover of £59.4m and led capital spending and a rolling refurbishment program across all sites, whilst successfully navigating local challenges, licensing requirements, and social responsibilities. During this time the Alchemist consistently outperformed NPS compared to comparable market segments according to the peach coffer tracker. My role afforded me an opportunity to work on various cross company projects with the marketing, people and property teams; and then by developing further a relationship with the finance function, driving ever more robust P&L control against the difficult economic backdrop that we have all endured over the last few years.