David Cowles

David Cowles Email and Phone Number

Director, Associate and Leadership Communications @ Fidelity Investments
boston, massachusetts, united states
David Cowles's Location
Cincinnati Metropolitan Area, United States
David Cowles's Contact Details
About David Cowles

■ Provide, establish, and cultivate key partnerships; generate strategic plans to elevate organizational performance. Coordinate project prioritization/tactical development to reduce process variability and defects while increasing time to market for new products and services. Negotiate service level agreements and expectations with customers, partner with legal and regulatory groups to update policies and procedures to eliminate potential exposure to the firm. Develop monthly State of the Business presentations for Senior and Executive Management, and participate in volume and budget forecasts for Inbound Operations. ■ Quickly and effectively mobilize operations to address client needs across the enterprise environment to achieve multiple goals and objectives. This mobilization includes strategic business planning and executing programs for all phases of the product life cycle.■ Analyze issues and requests from multiple perspectives to ensure they make sense from a business perspective. Negotiate across multiple groups to ensure the constant delivery of synchronized service, achievable goals, and continued improvement and cost reductions.Specialties: Six Sigma Green & Black Belt--------------------------------------------------------------------------------------------------------Views expressed are as of the date indicated and may change based on market and otherconditions. Unless otherwise noted, the opinions provided are those of the author, and notnecessarily those of Fidelity Investments.Links to third-party web sites may be shared on this page. Those sites are unaffiliated withFidelity. Fidelity has not been involved in the preparation of the content supplied at theunaffiliated site and does not guarantee or assume any responsibility for its content.National Financial Services LLC, Member NYSE, SIPC, 200 Seaport Boulevard, Boston, MA 021101095723.2.0

David Cowles's Current Company Details
Fidelity Investments

Fidelity Investments

View
Director, Associate and Leadership Communications
boston, massachusetts, united states
Website:
fidelity.com
Employees:
52767
David Cowles Work Experience Details
  • Fidelity Investments
    Director, Strategy And Planning
    Fidelity Investments Nov 2021 - Present
    Cincinnati Metropolitan Area
  • Fidelity Investments
    Director Of Client Services Management
    Fidelity Investments Dec 2015 - Apr 2023
    Covington, Kentucky
  • Fidelity Investments
    Sr. Client Services Manager
    Fidelity Investments Jan 2006 - Dec 2015
  • Fidelity Investments\Fidelity Technology Group
    Systems Engineer
    Fidelity Investments\Fidelity Technology Group Aug 2000 - Jan 2006
    ■ Spearheaded or contributed to projects spanning technology implementation and integration, hardware and software configuration and upgrades, and procedure standardization and improvement.■ Redesigned the Early Adopter software distribution program, ensuring priority testing of non-production servers prior to rollout while providing a uniform process for server upgrades.■ Eliminated on-call staff while playing a role in delivering training to and synergizing India operations to take over primary support of security software distribution during overnight hours.
  • Fidelity Investments
    Retirement Specialist
    Fidelity Investments 1997 - 2000

David Cowles Skills

Project Management Program Management Process Improvement Training Analysis Strategic Planning Business Analysis Six Sigma Enterprise Software Vendor Management Integration Testing Customer Service Cross Functional Team Leadership Crm Business Process Improvement Leadership Web Design Graphic Design Data Analysis

David Cowles Education Details

Frequently Asked Questions about David Cowles

What company does David Cowles work for?

David Cowles works for Fidelity Investments

What is David Cowles's role at the current company?

David Cowles's current role is Director, Associate and Leadership Communications.

What is David Cowles's email address?

David Cowles's email address is co****@****ity.com

What schools did David Cowles attend?

David Cowles attended University Of Phoenix, Northern Kentucky University.

What skills is David Cowles known for?

David Cowles has skills like Project Management, Program Management, Process Improvement, Training, Analysis, Strategic Planning, Business Analysis, Six Sigma, Enterprise Software, Vendor Management, Integration, Testing.

Who are David Cowles's colleagues?

David Cowles's colleagues are Kelly Uber, Toirealach Molloy, David Curtis, Katie Allen, Kathryn Hughes, Michael Bombara, Larry Moreira, Ricp®.

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